Recherche – Thèses Canada

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Brassard, Nancy,1967-
Réactions du chef de PME après utilisation d'un système d'évaluation multi-source.
Thèse (Ph. D.)--Université du Québec à Trois-Rivières, 2009.
Ottawa :Library and Archives Canada = Bibliothèque et Archives Canada,[2010]
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<?Pub Inc> In a context of intense economic competition, organizations are increasingly using instruments of performance evaluation. The multi-source feedback or 360°, is one of those. The literature seems still silent on what type of evaluation is really about the reaction it generates among evaluated. In response to a request from the Groupement des chefs d'entreprise du Québec (GCEQ), a system of multi-source assessment was designed by the Laboratoire de recherche sur la performance des entreprises (LaRePe). The PDG-Leadership, specifically used to measure the skills of managers of SMEs as a leader. After some years of use, developers want to better understand its impact in order to improve it and make it even better. To address these theoretical and practical considerations, a survey was conducted among 87 business leaders from Quebec who had already been assessed using this tool, This research has the purpose, the validation of a preliminary model proposed by Smither, London, and Reilly, 2005'a', to examine the variables that influence that evaluated undertake actions as a result of their feedback and the other, to know these actions, in short, that the system of feed-back multi-source (FMS) really. From the analysis of data collected, a list of 112 shares was established. In turn, this led to a categorization of actions taken. Although the FMS system is effective, it should be noted that entrepreneurs seem to react differently from other categories assessed. 'Keywords: self-efficacy, feedback multi-source, leadership, assessment, response.'
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