Regional Services

Background

  • Library and Archives Canada (LAC) has three service points outside of the National Capital Region (NCR) located in Vancouver, Winnipeg, and Halifax. Broadly speaking, they deliver the core elements of archival operations including acquisition, arrangement and description, access (informal ATIP review), circulation, consultation and reprography.
  • In 2016, LAC established a co-location Memorandum of Understanding (MOU) with the Canadian Museum of Immigration at Pier 21 in Halifax, and with the Vancouver Public Library (VPL). LAC relocated its operations in those cities from warehouses in industrial parks to downtown locations. This change aimed to improve accessibility and to raise LAC’s profile in these cities.
  • Since relocating LAC’s offices in Vancouver and Halifax, the focus of Regional Services has shifted towards researcher services and public programming, including the delivery of workshops and promotion of LAC at community events.
  • The regional archival collections housed in Vancouver and Halifax were centralized in the NCR as part of LAC’s broader accommodations strategy. Due to the high volume of treaty and claims research in British Columbia and based on feedback from Indigenous organizations, a portion of collections were returned to Vancouver. This growing collection consists of 4,500 containers of the records of Indigenous and Northern Affairs Canada (INAC) and its predecessors from British Columbia and the Yukon. LAC Winnipeg houses ca. 40,000 containers of archival material from various federal departments and agencies across Canada in addition to 3.8 million personnel files of former military members and civilian public servants. There are no collections currently stored in LAC Halifax.
  • LAC’s facility in Winnipeg is occupied by staff from Preservation Branch (mainly Circulation) and Public Services Branch.
  • The Regional Services Section is part of the Reference Services Division, Public Services Branch, and currently has a staff of 16 employees: five in Halifax, three in Winnipeg, and eight in Vancouver.

Considerations

  • Indigenous-related research is a key driver of reference, consultation, circulation, and reprography traffic in both the Vancouver and Winnipeg offices. As a result, this team plays an active role in meeting LAC’s reconciliation goals through supporting research, delivering workshops and services, and engagement with Indigenous communities.
  • As the face of LAC outside the NCR, Regional Services Section is well-positioned to deepen engagement within local heritage communities and to serve as a conduit between LAC and its partners, donors and clients, offering opportunities for collaboration at the regional level in the achievement of national objectives.
  • In the coming years, LAC will conduct a strategic review of its services offered in Halifax and Winnipeg to ensure that clients needs are met.

Key Public Messages

  • LAC’s regional sites are key access points playing a pivotal role in local and national research agendas. This is increasingly achieved through engagement, outreach initiatives and research support.
  • By supporting stakeholders conducting Indigenous-related research, Regional Services supports LAC’s efforts to promote Reconciliation and the Right to Know.
  • Regional Services extends LAC’s reach ensuring its ongoing relevance to Canadians outside the NCR.

SME:

Lisa Tremblay-Goodyer, Director, Reference Services
Marnie Burnham, Manager, Regional Services
Email: lisa.tremblay-goodyer@canada.ca
lisa.tremblay-goodyer@canada.ca
Tel: 613-218-9644
604-655-6857

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