Service standards let you know what to expect from us about turnaround times for the Documentary Heritage Communities Program (DHCP).
Library and Archives Canada (LAC) is committed to these timeframes:
- Acknowledgment of receipt of applications (within 5 calendar days)
- Communication of funding decisions (within 13 weeks after the application deadline)
- Issuance of payments (within 28 calendar days)
Compliance with these service standards is a shared responsibility between the applicants and the DHCP team. Applicants must provide the required documents, duly completed, according to the program or announcement of opportunity guidelines within the prescribed deadlines.
2020–2021 results
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2020–2021: Acknowledgment of receipt
This chart shows the total number of applications received, the number of acknowledgment receipts sent within 5 calendar days, and the number of acknowledgment receipts sent after 5 calendar days.
| Total applications received
| 122 |
Acknowledgment sent within 5 calendar days | 119 |
| Acknowledgment sent after 5 calendar days | 3 |
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2020–2021: Decisions
This chart shows the total number of applications received, the number of written notifications of funding decisions sent within 13 weeks of the program’s application deadline, and the number of written notifications sent beyond 13 weeks.
| Total applications received | 122 |
Notifications sent within 13 weeks | 36 |
| Notifications sent after 13 weeks (but within 16 weeks) | 86 |
Note: Due to the COVID-19 pandemic, the funding decision process was delayed. Funding decision notifications were sent within 16 weeks.
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2020–2021: Payment
This chart shows the total number of projects funded, the number of payments issued within 28 calendar days of the successful fulfillment of requirements outlined in the contribution agreement, and the number of payments issued later than 28 calendar days.
| Total projects funded | 36 |
Number of payments issued within 28 calendar days | 34 |
| Number of payments issued after 28 calendar days | 2 |
2019–2020 results
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2019–2020: Acknowledgment of receipt
This chart shows the total number of applications received, the number of acknowledgment receipts sent within 15 calendar days, and the number of acknowledgment receipts sent after 15 calendar days.
| Total applications received | 104 |
Acknowledgment sent within 15 calendar days | 104 |
| Acknowledgment sent after 15 calendar days | 0 |
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2019–2020: Decisions
This chart shows the total number of applications received, the number of written notifications of funding decisions sent within 11 weeks of the program’s application deadline, and the number of written notifications sent beyond 11 weeks.
| Total applications received | 104 |
Notifications sent within 11 weeks | 104 |
| Notifications sent after 11 weeks | 0 |
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2019–2020: Payment
This chart shows the total number of projects funded, the number of payments issued within 28 calendar days of the successful fulfillment of requirements outlined in the contribution agreement, and the number of payments issued later than 28 calendar days.
| Total projects funded | 47 |
Number of payments issued within 28 calendar days | 26 |
| Number of payments issued later than 28 calendar days | 21 |
2018–2019 results
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2018–2019: Acknowledgment of receipt
This chart shows the total number of applications received, the number of acknowledgment receipts sent within 15 calendar days, and the number of acknowledgment receipts sent after 15 calendar days.
| Total applications received | 128 |
Acknowledgment sent within 15 calendar days | 128 |
| Acknowledgment sent after 15 calendar days | 0 |
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2018–2019: Decisions
This chart shows the total number of applications received, the number of written notifications of funding decisions sent within 11 weeks of the program’s application deadline, and the number of written notifications sent beyond 11 weeks.
| Total applications received | 128 |
Notifications sent within 11 weeks of application deadline | 128 |
| Notifications sent after 11 weeks of application deadline | 0 |
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2018–2019: Payment
This chart shows the total number of projects funded, the number of payments issued within 28 calendar days of the successful fulfillment of requirements outlined in the contribution agreement, and the number of payments issued later than 28 calendar days.
| Total projects funded | 30 |
Number of payments issued within 28 calendar days | 27 |
| Number of payments issued later than 28 calendar days | 3 |
2017–2018 results
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2017–2018: Acknowledgment of receipt
This chart shows the total number of applications received, the number of acknowledgment receipts sent within 15 calendar days, and the number of acknowledgment receipts sent after 15 calendar days.
| Total applications received | 130 |
Acknowledgment sent within 15 calendar days | 122 |
| Acknowledgment sent after 15 calendar days | 8 |
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2017–2018: Decisions
This chart shows the total number of applications received, the number of written notifications of funding decisions sent within 11 weeks of the program’s application deadline, and the number of written notifications sent beyond 11 weeks.
| Total applications received | 130 |
Notifications sent within 11 weeks of application deadline | 0 |
| Notifications sent after 11 weeks of application deadline | 130 |
Notifications sent within 15 weeks of application deadline | 130 |
Note: Unexpected changes in the membership of the External Advisory Committee delayed the decision-making process. Funding decision notifications were therefore sent within 15 weeks.
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2017–2018: Payment
This chart shows the total number of projects funded, the number of payments issued within 28 calendar days of the successful fulfillment of requirements outlined in the contribution agreement, and the number of payments issued later than 28 calendar days.
| Total projects funded | 38 |
Number of payments issued within 28 calendar days | 32 |
| Number of payments issued later than 28 calendar days | 6 |
2016–2017 results
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2016–2017: Acknowledgment of receipt
This chart shows the total number of applications received, the number of acknowledgment receipts sent within 15 calendar days, and the number of acknowledgment receipts sent after 15 calendar days.
| Total applications received | 155 |
Acknowledgment sent within 15 calendar days | 155 |
| Acknowledgment sent after 15 calendar days | 0 |
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2016–2017: Decisions
This chart shows the total number of applications received, the number of written notifications of funding decisions sent within 11 weeks of the program’s application deadline, and the number of written notifications sent beyond 11 weeks.
| Total applications received | 155 |
Notifications sent within 11 weeks of application deadline | 155 |
| Notifications sent after 11 weeks of application deadline | 0 |
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2016–2017: Payment
This chart shows the total number of projects funded, the number of payments issued within 28 calendar days of the successful fulfillment of requirements outlined in the contribution agreement, and the number of payments issued later than 28 calendar days.
| Total projects funded | 38 |
Number of payments issued within 28 calendar days | 29 |
| Number of payments issued later than 28 calendar days | 9 |
2015–2016 results
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2015–2016: Acknowledgment of receipt
Figure 1 - text version
This chart shows the total number of applications received, the number of acknowledgment receipts sent within 15 calendar days, and the number of acknowledgment receipts sent after 15 calendar days.
| Total applications received | 136 |
Acknowledgment sent within 15 calendar days | 133 |
| Acknowledgment sent after 15 calendar days | 0 |
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2015–2016: Decisions
Figure 2 – text version
This chart shows the total number of applications received, the number of written notifications of funding decisions sent within 11 weeks of the program’s application deadline, and the number of written notifications sent beyond 11 weeks.
| Total applications received | 136 |
Notifications sent within 11 weeks of application deadline | 136 |
| Notifications sent after 11 weeks of application deadline | 3 |
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2015–2016: Payment
Figure 3 – text version
This chart shows the total number of projects funded, the number of payments issued within 28 days of the successful fulfillment of requirements outlined in the contribution agreement, and the number of payments issued later than 28 days.
| Total projects funded | 65 |
Number of payments issued within 28 calendar days | 65 |
| Number of payments issued later than 28 calendar days | 0 |