Ordering copies online: Step 6. After you order

Step 6. After you order

You will receive a confirmation email that includes your order number. Use this order number to Contact reprography services with any questions.

When required, LAC will review your order and will let you know of any copyright or other restrictions.

Paying for your order

LAC or a private company will contact you when your order is complete and is ready for payment. Use the order form if you want to order more copies.

  • Paying for copies made by Library and Archives Canada

    LAC makes PDF copies of text documents and 18 x 24 inch photocopies of architectural drawings, maps and plans.

    If you asked for a senior or student discount for copies of text documents, you must email proof to the Reprography team. Include the order number from the confirmation email.

    • Seniors (over 65 years old) must email a scanned copy of a document that shows date of birth, preferably with a photo, such as a driver's licence, birth certificate, provincial health insurance card, or passport
    • Students must email a scanned copy of their photo identification card showing full-time status as a student at an accredited educational institution.

    LAC will email you a link to pay the Receiver General for your order. You may pay by credit or debit card. You will get your copies after the Receiver General gets your payment.

    Government of Canada staff must pay using the interdepartmental settlement system by entering these codes on the form: department number, organization code and reference code.

    If you have questions, contact the Reprography team and include your order number.

  • Paying for copies made by Baseline Communications Inc.

    Baseline Communications Inc. makes digital copies of sound recordings and videos.

    Baseline Communications Inc. will contact you by email or phone about paying for your order. You may pay by cash, credit card, Paypal, or e-Transfer. They will send your copies after they get your payment.

    Government of Canada staff must pay Baseline Communications Inc. directly.

    Baseline Communications Inc.
    11 Friendly Crescent
    Ottawa, Ontario
    K2S 2B5

    Telephone: 613-224-2049
    Toll-free: 1-877-529-0696
    Email: admin@baselinecommunications.com

  • Paying for copies made by Brechin Group Inc.

    Brechin Group Inc. makes digital copies and photographic prints of art, maps or photographs.

    Brechin Group Inc. will contact you by email or phone about paying for your order. You may pay by credit card, cheque or wire transfer. They will send your copies after they get your payment.

    Government of Canada staff must pay Brechin Group Inc. directly.

    The Brechin Group Inc.
    555 Legget Drive, Suite 234
    Ottawa, Ontario
    K2K 2X3

    Telephone: 613-592-5235 or
    Toll free: 1 877 799-9949
    Fax: 613-592-4728
    Email: info@brechingroup.com

Using your copies

You must give credit or cite LAC material if you use it in your research.

‚Äč
Date modified: