Ordering copies online: Step 4. Prices, time frames and delivery

Our "Reproduction request" section has a new look! Now called "Copy services," it has been redesigned to make it easier to find the information you need to order copies of items in our collection. Questions or feedback? Contact us

Reopening Library and Archives Canada​

Step 4. Prices, time frames and delivery

The time for Library and Archives Canada (LAC) to finish your order depends on the number of items, workload, and delivery from off-site storage. Please order your copies well ahead of your deadline.

You can get pricing information for these types of copies:

Text documents

LAC provides PDFs of archival records and published documents (such as books, magazines, microforms, theses). LAC only makes photocopies for certified copies or where restricted by law.

LAC cannot count the number of pages in your order, so you can limit the number of pages that you will pay for on the form. For example, the reference number that you give from an archival record may refer to a box that holds thousands of pages.

Prices

These are the costs for your order:

  • Cost of each page (see Table 1)
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)
  • Shipping by Canada Post Lettermail, or you can ask for another delivery method on the form
  • Handling fee for items that are shipped ($0.35 per order)

Table 1: Cost per page for text documents

All PDFs are made in the original colour of the document at an image quality of 300 dots per inch (dpi).

Table 1: Cost per page for text documents
Service typeCost for each pageCost for seniors and students note1

Regular service

$0.40

$0.30

Rush service

$0.80

$0.60

Table 1 footnotes
Note 1

Seniors and students must provide proof of their status after sending in their order.

Return to footnote 1 referrer

Service standards

Table 2: Time frame for LAC to complete orders for text documents

Table 2: Time frame for LAC to complete orders for text documents
Service typeTime frameCopy limit

Regular service

30 working days

6,000 pages note2

Rush service

10 working days

1,000 pages

Table 1 footnotes
Note 2

Add an extra week for every 1,000 pages over 6,000 pages.

Return to footnote 2 referrer

Art, maps or photographs
(digital copies)

On behalf of LAC, Brechin Group Inc. makes digital copies of architectural drawings, art, books, charts, journals, magazines, maps, photographs, plans, postal materials, and stamps.

Copies are usually made with an image quality of 300 pixels per inch (ppi), but may vary depending on the size of the item. If you want a higher image quality, state it in the special instruction box on the order form. There is an additional cost for higher quality images.

Copies of restricted material will be sent by CD or DVD as they cannot be sent by Dropbox or File Transfer Protocol (FTP).

Prices

These are the costs for an order shipped on CD or DVD:

  • Cost for each image under 100 copies (see Table 3)
  • Discount for orders of 100 copies and over (see Table 4)
  • Cost of storage device ($3.95 for each CD or $10.95 for each DVD used)
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)
  • Invoice if mailed ($2.20 for each order)
  • Shipping by Canada Post Lettermail (if order is less than $75), or by Xpresspost (if order is rush or more than $75), or you can ask for another delivery method on the form

These are the costs for electronic delivery:

  • Cost for each image under 100 copies (see Table 3)
  • Discount for orders of 100 copies and over (see Table 4)
  • Cost of electronic delivery by Dropbox or FTP (see Table 5)
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)
  • Invoice if mailed ($2.20 for each order)

Table 3: Cost for each digital image under 100 copies

Table 3: Cost for each digital image under 100 copies
Size of imageCost for each image,
regular service
Cost for each image,
rush service

4 x 5 inches

$12.85

$25.70

5 x 7 inches

$12.85

$25.70

8 x 10 inches

$12.85

$25.70

11 x 14 inches

$12.85

$25.70

16 x 20 inches

$12.85

$25.70

20 x 24 inches

$19.95

$39.90

30 x 40 inches

$19.95

$39.90

40 x 60 inches

$39.95

$49.95

Table 4: Discount for digital image orders of 100 copies and over

Orders of 100 copies and over can only be done by regular service.

Table 4: Discount for digital image orders of 100 copies and over
Colour of imageNumber of imagesDiscount

Colour

100 to 249

25%

Colour

250 and over

30%

Black-and-white

100 to 249

25%

Black-and-white

250 to 499

35%

Black-and-white

500 to 749

40%

Black-and-white

750 and over

45%

Table 5: Cost of electronic delivery for digital images

Table 5: Cost of electronic delivery for digital images
File deliveryImage sizeCost for the first
5 images
Cost of each extra image
over 5 images

Brechin Dropbox/FTP server*

Up to 8 x 10 inches

$12.95

$0.60

Brechin Dropbox/FTP server*

Over 8 x 10 inches

$15.50

$1.20

Your own Dropbox/FTP server**

Up to 8 x 10 inches

$8.95

$0.60

Your own Dropbox/FTP server **

Over 8 x 10 inches

$11.50

$1.20

* Includes hosting, scanning of work order and invoice handling.
** Includes scanning of work order and invoice handling.

Service standards

Table 6: Time frame for Brechin Group Inc. to complete orders for digital copies

LAC will contact you if we cannot complete your order within the time frames.

Table 6: Time frame for Brechin Group Inc. to complete orders for digital copies
Service typeTime frameCopy limit

Regular service

6 to 10 weeks

100 images

Rush service

10 working days

5 images

Art, maps or photographs
(photographic prints)

On behalf of LAC, Brechin Group Inc. makes photographic prints of architectural drawings, art, books, charts, journals, magazines, maps, plans, photographs, postal materials, and stamps.

Prices

These are the costs for your order:

  • Cost of each photographic print (see Table 7)
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)
  • Shipping by Canada Post Lettermail (if order is less than $75), or by Xpresspost (if order is rush or more than $75), or you can ask for another delivery method on the form

Table 7: Cost of photographic prints

This table gives prices for black-and-white or colour photos (glossy or matte finish), made with an image quality of 300 dots per inch (dpi).

Table 7: Cost of photographic prints
Size of printCost for each print,
regular service
Cost for each print,
rush service

4 x 5 inches

$12.95

$25.90

5 x 7 inches

$15.95

$31.90

8 x 10 inches

$19.95

$39.90

11 x 14 inches

$29.95

$59.90

16 x 20 inches

$44.95

$89.90

20 x 24 inches

$59.95

$119.90

30 x 40 inches

$109.95

$159.90

40 x 60 inches

$204.95

$204.95

Service standards

Table 8: Time frame for Brechin Group Inc. to complete orders for photographic prints

LAC will contact you if we cannot complete your order within the time frames.

Table 8: Time frame for Brechin Group Inc. to complete orders for photographic prints
Service typeTime frameCopy limit

Regular service

6 to 10 weeks

100 prints

Rush service

10 working days

5 prints

Videos

On behalf of LAC, Baseline Communications Inc. makes digital copies of 16-, 28- and 35-mm films; VHS tapes; DVDs and Blu-ray discs. They only provide copies of entire videos; they do not provide segments or "stock shots."

You can request most popular file formats and codecs such as Apple ProRes, H.264/MPEG-4, MPEG-2, WMV, XDCAM, DNxHD. If you want another format, state it in the special instruction box on the order form.

Prices

These are the costs for an order shipped on DVD:

  • Cost of copying to a DVD (see Table 9)
  • Cost of conversion to PAL video (an international format) ($38.95), if requested
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)
  • Shipping by Xpresspost, or you can ask for another delivery method on the form

These are the costs for electronic delivery:

  • Cost of conversion to PAL video (an international format) ($38.95), if requested
  • Cost of conversion to one of these levels of quality:
  • Cost of uploading or transfer time (see Table 13)
  • Cost of electronic device (unless you provide it)
    • Shipping of electronic device by Xpresspost, or you can ask for another delivery method on the form
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)

Table 9: Cost of copying to a DVD

Table 9: Cost of copying to a DVD
Length of contentCost for regular serviceCost for rush service

0–30 minutes

$33.40

$66.80

31–60 minutes

$39.20

$78.40

61–90 minutes

$46.80

$93.60

91–120 minutes

$53.60

$107.20

Table 10: Cost of copying standard definition video

Table 10: Cost of copying standard definition video
Length of contentCost for regular serviceCost for rush service

0–30 minutes

$49.95

$99.90

31–60 minutes

$89.90

$179.80

61–90 minutes

$124.75

$248.00

91–120 minutes

$149.85

$299.70

121 minutes and over

$149.85 + $1.25 for each minute over 120 minutes

$299.70 + $2.50 for
each minute over 120 minutes

Table 11: Cost of copying high definition (2K) video

Table 11: Cost of copying high definition (2K) video
Length of contentCost for regular serviceCost for rush service

0–30 minutes

$74.95

$149.90

31–60 minutes

$139.90

$279.80

61–90 minutes

$189.75

$379.50

91–120 minutes

$229.85

$459.70

121 minutes and over

$229.85 + $1.90 for each minute over 120 minutes

$459.70 + $3.80 for each minute over 120 minutes

Table 12: Cost of copying ultra-high definition (4K) video

Table 12: Cost of copying ultra-high definition (4K) video
Length of contentCost for regular serviceCost for rush service

0–30 minutes

$94.95

$189.90

31–60 minutes

$174.90

$349.80

61–90 minutes

$239.75

$479.50

91–120 minutes

$289.85

$579.70

121 minutes and over

$289.85 + $2.40 for each minute over 120 minutes

$579.70 + $4.80 for each minute over 120 minutes

Table 13: Cost of uploading or transfer time for videos

Table 13: Cost of uploading or transfer time for videos
ItemCost for regular serviceCost for rush service

Sent to Dropbox or FTP
(up to 20 gigabytes)

$74.95

$149.90

Sent to Dropbox or FTP
(over 20 gigabytes)

$149.90

$299.80

Transfer time to an electronic device such as a USB key or external hard drive

$85 an hour

$170 an hour

Service standards

Table 14: Time frame for Baseline Communications Inc. to complete orders for videos

LAC will contact you if we cannot complete your order within the time frames.

Table 14: Time frame for Baseline Communications Inc. to complete orders for videos
Service typeTime frameCopy limit

Regular service

6 to 10 weeks

75 items

Rush service

10 working days

5 items

Sound recordings

On behalf of LAC, Baseline Communications Inc. provides digital copies of sound recordings such as CDs, cassettes, reel-to-reel tapes and vinyl discs. They only provide copies of entire sound recordings; they do not provide segments.

You may request your copy in MP3 or WAV file formats. If you want another format, state it in the special instruction box on the order form. Copies may be sent on CD or by File Transfer Protocol (FTP) or Dropbox.

Prices

These are the costs for an order shipped on CD:

  • Copying onto a CD (for up to 74 minutes of content per disc: $36.60 for regular service, $73.20 for rush service)
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)
  • Shipping by Xpresspost, or you can ask for another delivery method on the form

These are the costs for electronic delivery:

  • Cost of uploading or transfer time (see Table 15)
  • Cost of electronic device (unless you provide it)
    • Shipping of electronic device by Xpresspost, or you can ask for another delivery method on the form
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)

Table 15: Cost of uploading or transfer time for sound recordings

Table 15: Cost of uploading or transfer time for sound recordings
ItemCost for regular serviceCost for rush service

Sent to Dropbox or FTP
(up to 20 gigabytes)

$74.95

$149.90

Sent to Dropbox or FTP
(over 20 gigabytes)

$149.90

$299.80

Transfer time to an electronic device such as a USB key or external hard drive

$85 an hour

$170 an hour

Service standards

Table 16: Time frame for Baseline Communications Inc. to complete orders for sound recordings

LAC will contact you if we cannot complete your order within the time frames.

Table 16: Time frame for Baseline Communications Inc. to complete orders for sound recordings
Service typeTime frameCopy limit

Regular service

6 to 10 weeks

75 items

Rush service

10 working days

5 items

Architectural drawings, maps or plans
(18 x 24 inch photocopies)

LAC provides black-and-white 18 x 24 inch photocopies of architectural drawings, maps, and plans. Seniors and students do not get a discount.

Prices

These are the costs for your order:

  • $4 for each photocopy
  • Federal and provincial taxes where applicable (orders from outside Canada are tax-free)
  • Shipping by Canada Post Lettermail, or you can ask for another delivery method on the form
  • Handling fee ($0.35 per order)

Service Standards

LAC will complete your order within 30 working days, or will contact you if your order is too large to complete in time. Rush service is not available.



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