February 22 – Resumption of copy services and on-site consultations in Ottawa

O​n February 22, as Ontario is easing health and safety restrictions, Library and Archives Canada will resume its copy services and gradually reopen the research and consultation rooms located at 395 Wellington Street in Ottawa.

Resumption of copy services

Beginning on February 22, you will be able fill in the online form to make new copy requests. To place a new order, you will need to follow the step-by-step process. If you had submitted a request before January 11, you do not need to resubmit it. Requests previously submitted will be processed in chronological order. Please note that rush service is still suspended and that some delays may occur due to safety requirements around collection handling and because of the high volume of copy requests.

Book your visit in Ottawa

On February 22, you will be able to access the online booking system to make new reservations for the week of March 8. Researchers who had reservations in January that were cancelled due to our closure will be contacted shortly to reschedule between February 23 and March 5. For region-specific details and information on how to book your visit, consult the Reopening Library and Archives Canada web page.

Our Halifax, Ottawa, Winnipeg and Vancouver offices operate independently and offer limited services at this time. Our reference and genealogy teams are available to help researchers navigate our website and conduct their research using digital collections. Contact us by using our Ask Us a Question or Ask Us a Genealogy Question forms, or by calling 1-866-578-7777 (option 8; toll-free in Canada and the United States).

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