New Library and Archives Canada Strategy for Services to the Public

Library and Archives Canada (LAC) is pleased to announce the launch of its new Strategy for Services to the Public, which affirms the best of our current service approach, identifies areas of opportunity and improvement, and describes a way forward to achieve open, collaborative, knowledgeable, and responsive services.

The Strategy was developed in collaboration with operational areas across LAC and using feedback from members of the Services Consultation Committee and other stakeholders, and with a public survey conducted between February and June 2016.

The Strategy also identifies a service Mission, Vision, Priorities, Values, Actions, and Outcomes, all as a means of giving a collective identity to the distinctive elements that make up LAC’s public-facing services.

Read the LAC Strategy for Services to the Public.

Date modified: