Ask Us a Question

​​​​​​

Step 1 of 4: Enter your contact information.

The form could not be submitted because:

Request Type

Fields marked by an * are required to submit the form.

We will answer most questions in 2 to 30 working days, depending on the complexity of the question and our current workload.

Fields marked by an * are required to submit the form.

The answer to your question might be on our website.

Many of our records are indexed and/or digitized in databases in Ancestors Search.

Find out about other records by exploring these web pages:

The civil registration of births, marriages and deaths is a provincial and territorial responsibility. Please contact the relevant office.

Fields marked by an * are required to submit the form.

Information about an ancestor/an individual

If your question is about a particular ancestor or individual, complete the following section. Provide as many details as possible, even if the information is only approximate.
Birth
Marriage
Death

This online service allows you to order material in advance of your visit to Library and Archives Canada (LAC). You may order a maximum of ten items (e.g., books, boxes of archival documents, video-tapes, etc.) for each day you will be onsite.

Regular retrieval requests can take up to 5 business days to process.

More complex retrieval requests (e.g., legal restrictions, donor restrictions, preservation restrictions, etc.) can take up to 30 days to process. If your request falls into this category, we will contact you.

Fields marked by an * are required to submit the form.

Date of Your Visit *

Please see our Service and Opening Hours to better plan your visit.



Identification

Users who wish to undertake research or to consult the holdings in Library and Archives Canada (LAC) facilities must obtain a user card. For more information please see the User Card Registration Form.
Archival or Bibliographic References

Need help with your references? We have some examples written for you!

"Archival – Special Collections" refers to materials found by searching our Archives Search or Film, Video and Sound databases that are listed as a format other than textual (e.g., art, philatelic, photographic, cartographic, film, etc.).

"Archival – Textual" refers to materials found by searching our Archives Search database that are listed as textual.

"Published" refers to items found by searching the Aurora catalogue. You can now request the retrieval of most published items yourself through Aurora, as described on the Request an item page. A few items cannot be ordered through Aurora, and must still be ordered via this form.

Archival or bibliographical reference 1
Your items
#ReferenceType

Client Information

Last Name:
First Name:
Address 1:
Address 2:
City:
Province/State:
Country:
Postal/Zip Code:
Email:
Telephone Number 1:
Telephone Number 2:
Fax Number:
Affiliation:
Institution:

Request Information: Reference

Question:
Source Consulted:

Request Information: Genealogy

Question:
Last Name:
First Name:
Religion:
Occupation:
Father's Name:
Mother's Name:
Date of Birth:
Place of Birth:
Date of Marriage:
Spouse's Name:
Place of marriage:
Date of Death:
Place of Death:
Other Details:

Request Information

User Card Number:
Date of Your Visit:
References:
Additional Information:

Type of publication:
Question:

An acknowledgement of receipt will be emailed to you within 24 hours.
Please be assured that your question will be processed as soon as our capacity permits.

Note: Access to documents may be affected by the move of a large part of the collection to our new Preservation Storage Facility in Gatineau. If your retrieval request is affected, we will contact you. For more information, see the Moving the collection page.

Keeping you safe during your visit

If you are contacting us to donate money, publications or archival materials​, please consult our Make a donation section.

Date modified: