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Year 1: 2016–2017
Year 2: 2017–2018
Year 3: 2018–2019
Commitment 1: Fully dedicated to serving all its clients
Digitize 30 million images in three years, including the 622,290 files of the Canadian Expeditionary Force (CEF) that will be available online
Proportion of the digitization target from the Three-Year Plan attained
- 76% Total digitized to date
- 24% Remaining
Number of digitized images per fiscal year
- 2016–2017: 9.29 million
- 2017–2018: 10.24 million
- 2018–2019: 3.39 million
Proportion of CEF files available online
This ambitious digitization project was completed in August 2018.
A total of 622,290 CEF files were digitized, although the original estimate at the start of the project was 640,000. The gap is due to the fact that LAC combined the files of soldiers who enlisted more than once and for whom there was consequently more than one paper file.
Reach 10 million downloads annually from the Library and Archives Canada (LAC) website
Number of downloads from the LAC website in 2018–2019
Proportion attained: 4.88 million
Make 1 million pages of government records available each year through the block review process
Number of pages made available in 2018–2019
Proportion attained: 3,169,000
Since the start of the Three-Year Plan, more than 21 million pages of government records have been made available to the public.
Assess and process 10 additional kilometres of archives so that they are discoverable by users [three-year target]
- 2016–2017: 3.14 kilometres
- 2017–2018: 3.21 kilometres
- 2018–2019: 1.68 kilometres
Since April 1, 2018, an additional 1.68 km of records have been assessed and processed, along with 3,361 specialized media items (e.g., audiovisual recordings, medals, stamps).
Ensure that LAC's website continues to be one of the top 15 most-visited federal government sites
It is no longer possible to measure this indicator because Service Canada stopped compiling the report on visits to Government of Canada websites in June 2018.
Optimize our tools so that 85% of traffic to our website results from a referral by a major search engine such as Google or from social media platforms
Proportion of referrals by source of visit:
- Search engines and social media: 79%
- Other sites: 21%
Implement a new integrated library management system for published documents
Table 1
Step leading to implementation of a new integrated library system (OCLC) |
Deadline |
Progress to date |
LAC introduces management modules for acquisition activities |
Q1 2018–2019 [Completed] |
In June, LAC began implementing OCLC modules.
Going forward, published heritage acquisition activities will no longer be managed through AMICUS.
|
LAC introduces management modules for description and circulation activities |
Q3 2018–2019 |
LAC will implement OCLC modules to manage description and circulation activities of the library collection. |
LAC launches the public catalogue of its collection |
Q3 2018–2019 |
LAC will launch its new catalogue for its own library collection in the late fall 2018. |
Commitment 2: At the leading edge of archival and library science and new technologies
Implement the Destination 2020 action plan
Table 2
Activity |
Update |
LAC commits to fostering a transparent and open internal dialogue |
- The Keeping in Touch news feed remains the main communication tool for keeping employees informed about LAC and government activities
|
LAC commits to continuing efforts with regard to recognition and engagement |
- On August 2 and 9, the Our Colleagues' Discoveries mini-conferences featured LAC students and their research.
- On September 17, the annual all‑staff meeting was held, a very interactive and inclusive event that highlighted the contribution of all sectors in all regions.
|
LAC commits to fostering employees' development and to providing them with innovative, reliable and efficient tools |
- In July and August, employees had the opportunity to enhance their second-language skills through the Language Training Program.
- On July 17–18 and August 7, information sessions were offered following the migration of workspaces in the Collaboration Portal, to familiarize employees with the new features.
- August 29 marked the official launch of the new LAC Learning Framework.
- On September 10, a speaker was invited for the 16th World Suicide Prevention Day.
- On September 13, employees had the opportunity to attend a forum on "A new era for government archives, post Auditor General's report."
- On September 13, Linguistic Duality Day, LAC's Official Languages Champion encouraged employees to find new ways to enhance official languages on a daily basis.
- Gender Equality Week was held from September 23 to 29. Employees were encouraged to speak up using the hashtag #EveryoneBenefits.
- On September 27, employees participated in a blanket exercise as part of the Indigenous Cultural Awareness and Training Program.
|
Review 10 key operational procedures per year
Table 3
Procedure |
Description of change and impact |
Deadline |
1. Redesign of contract management systems |
Provide more effective contract management, electronically. |
[Completed] |
2. Improvement of the travel request management process |
Manage the travel request process automatically and more effectively. |
[Completed] |
3. Management of requests for approval from senior management |
Provide a central virtual space where approvals will be provided. |
Postponed: Q3 |
4. Heritage consultation procedures |
Clarify the roles and responsibilities of stakeholders involved in document consultation to reduce the risk of information leaks and maintain maximum access to documents. |
Postponed: Q4 |
5. Client registration |
Automate the printing of library cards for users who register online. |
[Completed] |
6. Copyright services |
Implement a solution to replace the aging database. |
Q3 |
7. Improvement of the management process for the acquisition of government documentary heritage |
Create a workspace specifically for disposition authorization activities and their validation, which are currently in a combined workspace. |
Q3 |
Hold six annual conferences with external experts
Table 4
Title |
Conference date |
Number of participants |
1. Francophone Communities and Official Languages at the Intersection of Identities: 400 Years of Immigration and Diversity |
May 22, 2018 |
115 |
2. Misinformation online |
June 18, 2018 |
115 |
3. Architecture Week |
September 12, 2018 |
115 |
4. Revisiting Japanese Canadian Redress: Conference on the 30th Anniversary
of the Agreement
|
September 20, 2018 |
142 |
5. Wallot-Sylvestre Seminar with Jeff James |
September 25, 2018 |
107 |
Finalize the procurement process for construction of the new preservation building by 2019
Blank cells = not applicable
Table 5
Deliverable for the project planning phase |
Deadline |
Update |
1. Request for Proposals (RP) assessment |
Fall 2018 |
The RP assessment will select one of the three pre-qualified private partners, which will be responsible for carrying out the project. The list of those respondents is posted on Buyandsell.gc.ca. |
2. Selection of the private partner |
Winter–Spring 2019 |
|
3. Granting of the contract |
Spring 2019 |
|
4. Start of design and construction |
Spring–Summer 2019 |
The private partner will proceed with construction once the necessary approvals and permits have been obtained. |
Receive 30,000 visitors annually at 395 Wellington Street in Ottawa
Cumulative number of visits at 395 Wellington Street, Ottawa: 14,320
The number of visits to 395 Wellington Street includes visitors who sign in on the second and third floors as well as visitors registered by the laser counter at the entrance to the exhibition hall.
In the second quarter, LAC welcomed 6,450 visitors, bringing the total to 14,320.
Preserve 100% of our digital acquisitions using a digital curation platform
Table 6
Development stage of the digital curation platform |
Deadline |
Update |
Testing and configuring the digital content management system for published heritage |
Q4 (2019–2020)
[Ongoing]) |
The Managed File Transfer (MFT) system was configured and tested, with help from employees in Digital Legal Deposit, so that MFT could manage digital acquisitions.
LAC achieved its initial three‑year target in 2016–2017 and has entered into 14 agreements since April 1, 2016.
LAC is actively working with TeraMach and Preservica on the configuration of the DAMS and MFT, to test them with clients in the third and fourth quarters. At this time, all staff members involved in testing have access to both MFT and Preservica. |
Commitment 3: Proactively engaged in national and international networks
Set up a secretariat to manage implementation of the National Digitization Strategy
LAC completed its establishment of the secretariat in 2016–2017.
Reach 10 agreements with new partners by 2019
LAC achieved its initial three‑year target in 2016–2017 and has entered into 14 agreements since April 1, 2016.
No new partnership agreements were signed in the first two quarters of 2018–2019 (April to September inclusive).
Allow the public to help enhance information related to four collections per year
LAC launched Co-Lab in April 2018 to enable the public to transcribe, translate, tag and describe discoverable digitized images using the new Collection SearchBETA tool. Results have been positive.
In the second quarter, Co-Lab users made 742 contributions, and many others are under way. LAC created two new challenges by making two other elements of its collection available to the public, bringing to seven the number of challenges that were put online in 2018–2019.
New approaches were used to promote Co-Lab and increase the number of users, such as during the event for the 30th anniversary of the Japanese Canadian Redress Agreement, when guests were invited to use the tool.
Provide $1.5M annually for community projects under the Documentary Heritage Communities Program (DHCP) [yearly target]
Distribution of contributions granted by size:
- Major contributions (over $15,000): 64%
- Small contributions ($15,000 or less): 36%
All funds available in 2018–2019 were distributed to program recipients in the first quarter.
Geographic distribution of grant recipients in the DHCP in 2017–2018
- Yukon: 1 grant recipient
- British Columbia: 7 grant recipients
- Northwest Territories: 0 grant recipients
- Alberta: 2 grant recipients
- Saskatchewan: 1 grant recipient
- Nunavut: 0 grant recipients
- Manitoba: 3 grant recipients
- Ontario: 9 grant recipients
- Quebec: 12 grant recipients
- New Brunswick: 1 grant recipient
- Prince Edward Island: 1 grant recipient
- Nova Scotia: 1 grant recipient
- Newfoundland and Labrador: 1 grant recipient
Adopt an international relations strategy
In 2016–2017, LAC achieved its target by adopting an international relations strategy.
Have 10 Canadian representatives on the major international documentary heritage committees [three-year target]
Table 7
Name of committee |
Number of Canadian members |
International Council on Archives |
7 |
International Federation of Library Associations and Institutions |
6 |
International Internet Preservation Consortium |
1 |
Total |
14 |
This indicator focuses exclusively on three international organizations. The emphasis is on the steering committees of these organizations and on the Canadian members with leadership or committee chair positions. Canadian members include both LAC employees and other Canadians from the documentary heritage community. Individuals with multiple roles are counted once only.
Commitment 4: Greater public visibility
Hold a total of 21 exhibitions organized by or in collaboration with LAC [three-year target]
Although the target was reached in 2017–2018 with 24 exhibitions organized since 2016–2017, and it continues to work on new exhibitions for the public in 2018–2019: eight new exhibitions have been presented since April 2018.
Table 8
Exhibition title |
Location |
Start |
End |
25. Constant Companions: Pets in Nineteenth Century Photography |
National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa |
April 10, 2018 |
April 9, 2019 |
26. Premiere: New acquisitions at Library and Archives Canada |
395 Wellington Street, Ottawa |
April 24, 2018 |
Dec. 3, 2018 |
27. Alter Ego: Comics and Canadian Identity |
Toronto Reference Library |
May 12, 2018 |
July 29, 2018 |
28. Hiding in Plain Sight: Discovering the Métis Nation in the Archival Records of Library and Archives Canada |
Batoche National Historic Site, Saskatchewan |
June 2, 2018 |
Aug. 26, 2018 |
29. Photographs by Alexander Henderson |
National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa |
June 15, 2018 |
June 15, 2019 |
30. Pathways: Following traces of Indigenous routes across Ontario |
Toronto Public Library |
Aug. 18, 2018 |
Oct. 28, 2018 |
31. Hiding in Plain Sight: Discovering the Métis Nation in the Archival Records
of Library and Archives Canada |
Museum of Surrey, British Columbia |
Sept. 29, 2018 |
June 15, 2019 |
32. Resilience – The Battlefield Art of Mary Riter Hamilton, 1919–1922 |
Canadian War Museum, Ottawa |
Sept. 20, 2018 |
March 31, 2019 |
Create a designated space for LAC's collections in two well-known exhibition venues [three-year target]
LAC reached its objective in 2017–2018 by creating two designated spaces for its collection, at the Canadian Museum of History in Gatineau and at the Glenbow Museum in Calgary.
Double the number of subscribers to LAC's social media pages [three-year target]
Three-year target: 100,000 subscribers
Total: 125,585
- Facebook: 59,047
- Twitter: 62,600
- YouTube: 3,938
LAC exceeded its three-year target in 2017–2018, with 115,254 subscribers.
The number of subscribers to LAC's social media pages continues to grow in 2018–2019.
Reach 60 loan agreements for exhibitions [three-year target]
LAC entered into 12 loan agreements in 2017–2018, including 3 in this quarter, bringing the total number of loan agreements for exhibitions since April 2016 to 51.
Table 9
Exhibition title |
Location |
Time frame |
Size of loan |
40. Charles F. Gibson: Events of a Military Life in Kingston |
Agnes Etherington Art Centre, Kingston |
April 28 to Aug. 5, 2018 |
2 items |
41. Scotiabank Photography Award |
Toronto |
May 2 to Aug. 5, 2018 |
1 item |
42. 1914–1918, The Battle for the North Sea |
Provincial Palace, Bruges, Belgium |
April 21 to Aug. 31, 2018 |
1 item |
43. Àdisòkàmagan Nous connaître un peu nous-même We'll all become stories |
Ottawa Art Gallery |
April 28 to Sept. 16, 2018 |
25 items |
44. Laurent Amiot: Canadian Master Silversmith |
National Gallery of Canada, Ottawa |
May 11 to Sept. 16, 2018 |
2 items |
45. 1918: The Last 100 Days |
Royal Canadian Artillery Museum, Canadian Forces Base Shilo, Manitoba |
May 17 to Dec. 14, 2018 |
3 items |
46. Constant Companions: Pets in Nineteenth Century Photography |
National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa |
April 9, 2018, to April 9, 2019 |
22 items |
47. Photographs by Alexander Henderson |
National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa |
June 15, 2018, to June 15, 2019 |
17 items |
48. Gold and Silver: Images and Illusions of the Gold Rush |
Foam Fotografiemuseum, Amsterdam, Netherlands |
April 20, 2018, to June 10, 2018 |
20 items |
49. Rights of Passage: Canada at 150 |
Canadian Museum for Human Rights, Winnipeg |
July 1 to Oct. 19, 2018 |
1 item |
50. Resilience – The Battlefield Art of Mary Riter Hamilton, 1919–1922 |
Canadian War Museum, Ottawa |
Sept. 20, 2018, to March 21, 2019 |
15 items |
51. Hockey |
Manitoba Museum, Winnipeg (travelling exhibition developed by the Canadian Museum of History) |
July 6, 2018, to Jan. 13, 2019 |
29 items |
Provide a renewed service offering in two Canadian cities [three-year target]
In 2017–2018, LAC reached its objective by implementing a renewed service offering in its two new points of service located in the Canadian Museum of Immigration at Pier 21 in Halifax, and in the main branch of the Vancouver Public Library.