Progress Report Q2 2017-2018

Refer to the 2016-2019 Three-Year Plan for a full explanation of LAC's commitments.

Commitment 1: Fully dedicated to serving all its clients

Digitize 40 million images in three years, including the 650,000 files of the Canadian Expeditionary Force (CEF) that will be available online

  • Proportion of the digitization target from the Three-Year Plan attained : 36% or 14,291,462 images
  • Total digitized images per fiscal year (in millions):
    • 2016-2017: 9.3
    • 2017-2018: 5
  • Proportion of CEF files available online: 76% (24% remaining)

Reach 10 million downloads annually from the Library and Archives Canada (LAC) website

  • Proportion attained to date: 4.47 million
  • Remaining: 5.53 million

Make one million pages of government records available each year through the block review process

  • Proportion attained to date: 375,000
  • Remaining: 625,000

Assess and process 10 additional kilometres of archives so that they are discoverable for users [three-year target]

  • Attainment of the Three-Year Plan target (in km)
    • Annual cumulative target: 6.54 km
    • 2016–2017: 3.14 km
    • 2017-2018: 0.6 km

During the second quarter, an additional 475 m of backlogs were assessed and processed.

Since April 2016, 3.74 km of backlogs were assessed and processed.

Ensure that LAC's website continues to be one of the top ten most visited federal government sites

Our position: 14th place

Optimize our tools so that 95% of traffic to our website results from a referral by a major search engine such as Google or from social media platforms [three-year target]

  • Proportion of referral by source of visit
    • Search engines and Social media: 87%
    • Other sites: 13%

Implement a new integrated library management system for published documents

Table 1

Step leading to implementation of a new
integrated library system (OCLC)


Progress to date

Preparations for the implementation of a new integrated library system for published heritage

Q4 2018
[On track to achieve objective]

  • In Q2, a form was prepared for small libraries seeking financial support to become OCLC members and thus participate in the enrichment of the national catalogue.
  • Meetings were held with external and internal stakeholders to keep them informed about the project.
  • Amicus data was migrated to the new integrated library system in September 2017.

Commitment 2: At the leading edge of archival and library science and new technologies

Implement the Destination 2020 action plan

Table 2



LAC commits to fostering a transparent and open internal dialogue

  • In September, an information session was held for employees about the two LAC initiatives on Indigenous languages and culture.

LAC commits to continuing efforts with regard to recognition and engagement

  • LAC honoured retiring employees to thank them for their years of service, for sharing their experience and expertise, and for having helped the institution to fulfill its mandate.
  • The knowledge and the expertise of LAC employees were highlighted during a new mini-conference in the “Our Colleagues’ Discoveries” series on September 26.

LAC commits to fostering employees' development and to providing them with innovative, reliable and efficient tools

  • In September, to facilitate the transition to Microsoft Windows 10 and Office 2016, the Innovation and Chief Information Officer Branch (CIOB) provided training on the new functionalities of these new products.
  • During September, LAC encouraged its employees to take its information management awareness and training program on the collaborative work platform.

Review 10 key operational procedures per year

Table 3


Description of change and impact


1. Implementation of an electronic system to manage the circulation and physical control of the collection

Ensure optimal management of material.

Postponed: Q4

2. Creation of a virtual workspace for social and Indigenous archives

Allow for the creation and management of records associated with social and Indigenous archives.


3. Implementation of a business capability model

Ensure optimal alignment between LAC’s business operations, capabilities and technological systems, to improve prioritization related to the development and replacement of technological applications.


4. Lean management process

Review the process of information flow between sectors based on LEAN methods aimed at operational efficiency.


5. Policy management framework

Review and update the policy management framework, to support optimal management of Government of Canada and LAC policy instruments through the implementation of clearly established principles, roles and responsibilities.


Hold six annual conferences with external experts

Table 4


Conference date

Number of participants

1. Lowy Council event: 20th Century Genocide: Indigenous and Jewish Experiences

June 21, 2017


2. Ottawa Architecture Week panel discussion (Carleton University)

Sept. 26, 2017


Start to build the new preservation facility by 2019

Table 5

Deliverable for the project planning phase



1. Renewal of Letter of Interest


In July 2017, an updated letter of interest was posted on

2. Launch of Request for Qualification (RFQ)

Fall 2017

The RFQ was drafted and is intended to pre-qualify three respondents for an invitation to tender in the potential Public-Private Partnership (P3).

3. Launch of Request for Proposals (RFP)

Winter-Spring 2018

The RFP will enable LAC to choose the potential private partner for the construction and operation of the new facility.

Receive 22,000 visitors annually at 395 Wellington Street in Ottawa

  • Cumulative number of visits at 395 Wellington Street, Ottawa: 24,842

The number of visits to 395 Wellington Street includes visitors who sign in on the second and third floors as well as visitors registered by the laser counter at the entrance to the exhibition hall.

Preserve 100% of our digital acquisitions using a digital curation platform

Table 6

Development stage of the digital curation platform



Archiving of government records

[Under way]

LAC continues to work on developing a work plan to collect government records automatically from other departments.

Digital asset management system

[Under way]

In August, the Request for Proposals was approved by PSPC, and it was posted online on on August 11, 2017.

Commitment 3: Proactively engaged in national and international networks

Set up a secretariat to manage implementation of the National Digitization Strategy

LAC completed its establishment of the secretariat in 2016-2017.

Reach 10 agreements with new partners by 2019

Although the three-year target was reached in 2016-2017, LAC continues to work on new agreements in 2017–2018. To date, LAC has entered into one additional agreement.

Table 7

Name of partner

Date of signature

Duration of partnership

Description of partnership

Queen’s University

May 25, 2017

5 years

Collaborative agreement for acquiring and sharing skills and knowledge concerning technological development and research theories and methods, as well as for promoting Canada’s documentary heritage.

Allow the public to help enhance information related to two collections per year

The transcription of the diary of Lady Susan Agnes Macdonald, wife of Sir John A. Macdonald, has been completed.

Provide $1.5M annually for community projects under the Documentary Heritage Communities Program (DHCP) [yearly target]

  • Distribution of contributions granted in June 2016 by size
    • Major contributions (over $15,000): 62%
    • Small contributions ($15,000 or less): 38%

All of the funds available in 2017-2018 were assigned to program recipients in the first quarter.

Geographic distribution of grant recipients in the DHCP in 2017-2018

  • Yukon: 0 grant recipients
  • British Columbia: 11 grant recipients
  • Northwest Territories: 0 grant recipients
  • Alberta: 2 grant recipients
  • Saskatchewan: 2 grant recipients
  • Nunavut: 0 grant recipients
  • Manitoba: 2 grant recipients
  • Ontario: 8 grant recipients
  • Québec: 18 grant recipients
  • New Brunswick: 2 grant recipients
  • Prince Edward Island: 0 grant recipients
  • Nova Scotia: 2 grant recipients
  • Newfoundland and Labrador: 1 grant recipient

Adopt an international relations strategy

In 2016–2017, LAC achieved its goal by adopting an international relations strategy.

Have 10 Canadian representatives on the major international documentary heritage committees [three-year target]

Table 8

Name of Committee

Number of Canadian members

International Council on Archives


International Federation of Library Associations and Institutions


International Internet Preservation Consortium




This indicator focuses exclusively on three international organizations. The emphasis is on the steering committees of these organizations and on the Canadian members with leadership or committee chair positions. Canadian members include both LAC employees and other Canadians from the documentary heritage community. Individuals with multiple roles are counted once only.

Commitment 4: Greater public visibility

Hold a total of 21 exhibitions organized by or in collaboration with LAC [three-year target]

Table 9

Exhibition title




1. Sir John A. Macdonald: Rare and Intriguing Treasures from the Vaults of Library and Archives Canada

Dalnavert Museum and Visitors’ Centre, Winnipeg

June 4, 2016

Sept. 2016

2. Alter Ego: Comics and Canadian Identity

395 Wellington, Ottawa, Ontario

May 12, 2016

Sept. 14, 2016

3. A Sunny Legacy: Celebrating Sir Wilfrid Laurier

Laurier House, Ottawa, Ontario

June 1, 2016

Nov. 20, 2016

4. A Greater Sisterhood: The Women’s Rights Struggle in Canada

Plaza Bridge, Ottawa

July 1, 2016

Oct. 28, 2016

5. Icons of Knowledge: Architecture and Symbolism in National Libraries

395 Wellington Street, Ottawa, Ontario

Sept. 22, 2016

Feb. 20, 2017

6. Open Books: International Artists Explore the Chinese Folding Book

395 Wellington Street, Ottawa, Ontario

Sept. 28, 2016

Nov. 30, 2016

7. Hiding in Plain Sight: The Métis Nation

UNESCO headquarters, Paris

Feb. 1, 2017

Feb. 9, 2017

8. Foundations: The Words that Shaped Canada

Library of Parliament, Ottawa

March 9, 2017

Dec. 31, 2017

9. Canada: Who Do We Think We Are?

395 Wellington Street, Ottawa

June 5, 2017

March 1, 2018

10. Shaping a Nation: 150 Years of Confederation

Plaza Bridge, Ottawa

July 27, 2017

Oct. 31, 2017

11. Building on History: Fifty Years of Preserving Memory at 395 Wellington Street

395 Wellington Street, Ottawa

July 2017

Dec. 2017

12. Annual general meetings for the International ISBN Agency and the International ISMN Agency

395 Wellington Street, Ottawa

Sept. 13, 2017

Sept. 13, 2017

13. Making Hope Visual

395 Wellington Street, Ottawa

Sept. 27, 2017

Sept. 29, 2017

Create designated space for LAC’s collections in two well-known exhibition venues [three-year target]

In the first quarter of 2017-2018, LAC reached its objective by creating designated spaces for its collection at the Canadian Museum of History in Gatineau, at the Glenbow Museum in Calgary, and at the National Gallery of Canada in Ottawa.

Double the number of subscribers to LAC’s social media pages [three-year target]

  • Three-year target: 100,000 subscribers
  • Annual target: 90,000 subscribers
  • Total number of subscribers: 101,582
    • Facebook: 51,133
    • Twitter: 47,752
    • YouTube: 2,697

Reach 60 loan agreements for exhibitions [three-year target]

In 2016–2017, LAC entered into 12 loan agreements for exhibitions. LAC has entered into an additional 22 agreements since the start of 2017–2018.

Table 10

Title of exhibition


Time frame

Size of loan

13. Expo 67: A World of Dreams Stewart Museum, Montréal April 26 to Oct. 8, 2017 3 items
14. Lester B. Pearson’s collection Old Mill Heritage Centre, Manitoulin Island May 5 to Oct. 7, 2017 54 items
15. Betwixt & Between: An Untold Tom Thomson Story Tom Thomson Art Gallery, Owen Sound May 28 to Sept. 10, 2017 2 items
16. Canadian and Indigenous Art National Gallery of Canada, Ottawa June 15 to Sept. 4, 2017 33 items
17. Romancing the Canoe Glenbow Museum, Calgary June 17 to Sept. 10, 2017 3 items
18. Franklin: Death in the ice

National Maritime Museum,
United Kingdom

Canadian Museum of History, Gatineau

July 14, 2017, to Jan. 7, 2018

March 2 to Sept. 30, 2018

6 items
19. Exhibition of the Original Treaty 7 Document Fort Calgary National Historic Site June 19 to Oct. 9, 2017 1 item
20. In Search of Expo 67 Musée d’art contemporain de Montréal June 21 to Oct. 1, 2017 2 items
21. Uncovering Artists' Books School of Art Gallery, University of Manitoba, Winnipeg Oct. 10 to Dec. 1, 2017 11 items
22. Trailblazing – Women in Canada since 1867 Waterloo Region Museum Sept. 21, 2017, to Jan. 7, 2018 6 items
23. Dreams and Schemes: Building the Welland Canals RiverBrink Art Museum, Queenston, Ontario Sept. 28, 2017, to Jan. 27, 2018 2 items
24. Exhibition on the works of Jacques Poulin Maison de la littérature, Québec Sept. 28 to Nov. 8, 2017 11 items
25. Gold and Silver: Images and Illusions of the Gold Rush National Gallery of Canada, Ottawa Nov. 3, 2017, to April 2, 2018 33 items
26. Canadian and Indigenous Art (rotation of items) National Gallery of Canada, Ottawa Dec. 2017 to June 2018 33 items
27. Betwixt and Between: An Untold Tom Thomson Story Robert McLaughlin Gallery, Oshawa Jan. 27 to March 18, 2018 3 items
28. Canada's Legal System (rotation of items) Canadian Museum for Human Rights, Winnipeg Feb. to Aug. 2018 6 items
29. Notes in the Night: Toronto Jazz Clubs, 1946–2010 Market Gallery, Toronto March 3 to June 23, 2018 8 items
30. Refuge Canada Canadian Museum of Immigration at Pier 21, Halifax March 10 to Nov. 11, 2018 4 items
31. Canadian and Indigenous Art (rotation of items) National Gallery of Canada, Ottawa March to Aug. 2018 17 items
32. Scotiabank Photography Award Ryerson Image Centre, Toronto May 2 to Aug. 5, 2018 5 items
33. Laurent Amiot, a Canadian gold- and silversmith National Gallery of Canada, Ottawa May 11 to Sept. 16, 2018 2 items
34. Obsession: Sir William Van Horne’s Japanese Ceramics

Gardiner Museum, Toronto

Montreal Museum of Fine Arts

Oct. 16, 2018, to Jan. 20, 2019

March to May 2019

4 items

Provide a renewed service offering in two Canadian cities

Table 11

Steps in the creation of a renewed service offering in Halifax, Nova Scotia






LAC’s new service point in Halifax opened on May 31, 2017. The Halifax public service point is in the Canadian Museum of Immigration at Pier 21, in the family history centre.

Table 12

Steps in the creation of a renewed service offering in Vancouver, British Columbia



Opening and transition activities

[Under way]


In November, LAC will open a branch in the Vancouver Public Library. Consultation services for archives will continue to be provided by appointment, in the adjacent Library Square building.

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