First Quarter (2016-2017) Progress Report on 2016-2019 Three-year Plan

Refer to the 2016-2019 Three-Year Plan for a full explanation of LAC's commitments.

Commitment 1: Fully dedicated to serving all its clients

Digitize 40 million pages in three years, including the 650,000 files of the Canadian Expeditionary Force (CEF) that will be available online

  • Proportion of the digitization target from the Three-Year Plan attained : 5% or 2,180,658 pages
  • Proportion of CEF files available online: 46% (54% remaining)

Reach 100 million downloads annually from LAC's website

  • Proportion attained to date: 25.65 million
  • Remaining: 74.35 million

Make one million pages of government records available each year by the block review process

  • Annual target: 1 million
    • Proportion attained to date: 2.56 million

Assess and process 10 additional kilometres of archives so that they are discoverable for users [three-year target]

  • Attainment of the Three-Year Plan target (in km)
  • 2016-2017 target: 2.28 km (the projects will begin in the 3rd quarter)

Ensure that LAC's website continues to be one of the top ten most visited federal government sites

  • Our position: 10th place

Optimize our tools so that 95% of traffic to our website results from a referral by a major search engine such as Google [three-year target]

  • Proportion of referral by source of visit
    • Search engines: 93%
    • Social Media: 5%
    • Other sites: 2%

Implement a new integrated library management system for published documents

Table 1

Step leading to implementation of a new integrated management system for published documents


Progress to date

Conclusion of a contract with a supplier of integrated published heritage management services

Q3 2016

Contract in the process of being signed

Commitment 2: At the leading edge of archival and library science and new technologies

Implement the Destination 2020 action plan

Table 2



LAC commits to fostering a transparent and    open internal dialogue

  • More than 15 communications activities took place, including Our Colleagues’ Discoveries presentations and the Signatures Series.
  • Increased frequency of internal communications through the In Touch news feed.

LAC commits to supporting innovation and streamlining business processes

  • LAC participated in the Interdepartmental Innovation Fair

LAC commits to continuing efforts with regard to recognition and engagement

  • Recognition ceremonies and engagement activities held as part of Public Service Week and to highlight the transfer of custody of special-use facilities from Public Services and Procurement Canada (PSPC) to LAC.
  • LAC employees invited to contribute to the upcoming edition of Signatures magazine.

LAC commits to fostering employee development and providing innovative, reliable and high-performing work tools

  • Creation of a working group to define user needs in terms of online research tools.
  • A new and simplified interface for obtaining information technology services available online.
  • Improved the intranet site home page to make it easier to access information.
  • Launched the Language Twinning Program.

Review 10 key operational procedures per year

Table 3


Description of change and impact


Implementation of computerized system for real property service requests

Allows for automation of requests for real property services through a portal accessible on the intranet site. The system is intended to facilitate the submission and tracking of requests.

Q1 2016–2017

Hold four annual conferences with external experts

Table 4


Conference date

Number of participants

Lowy Council event: Brad Hill

April 3,  2016


Thematic seminar: Resource Description and Access (RDA)

April 28, 2016


Wallot-Sylvestre Seminars: Caroline Brazier

May 2, 2016


Start to build the new preservation facility

Table 5




Guiding principles for the Gatineau 2 project

April 2016

The guiding principles for Gatineau 2 have been defined and shared.

Gatineau 2 project Web presence

June 2016

LAC has launched a website dedicated to the project.

Letter of interest for Gatineau 2

June 2016

Public Services and Procurement Canada (PSPC) has posted a letter of interest on LAC’s behalf, for the project to build the Gatineau 2 preservation building.

Functional program

June 2016
[under way]

The report on the functional program is being finalized

Receive 22,000 visitors annually at 395 Wellington Street in Ottawa

  • The data will be available in the second quarter.

Preserve 100% of our digital acquisitions using a digital curation platform

Table 6

Development stage of the digital curation platform



Request for Information (RFI)

Q1 (2016-2017)

25 service providers responded to the Request for Information (RFI) process and 24 of them were met. LAC was thus able to confirm the viability of a digital curation platform.

Digital collections inventory

Q3 (2016-2017)
[Under way]

Work is continuing to develop a digital collections inventory that will allow for the creation of a complete profile of LAC’s digital collections and assets, to identify needs and the risks related to development of the digital curation platform.

Prioritization of application replacements

Q4 (2016-2017)
[Under way]

A review of the status of LAC applications is under way as part of the assessment of LAC’s corporate capabilities.

Archiving of government records

Q2 (2017-2018)
[Under way]

A feasibility study for a government records archival system is being developed.

Digital asset management system

Q2 (2017-2018)
[Under way]

Business requirements are being identified in preparation for a tender to be launched to provide LAC with a digital asset management system.

Commitment 3: Proactively engaged in national and international networks

Set up a secretariat to manage implementation of the National Digitization Strategy

Table 7

Strategy implementation stage


Establishment of secretariat

The secretariat will be established late in the 2nd quarter.

Identification of key players and initiatives

The key players and initiatives in the field of documentary heritage digitization will be identified in the 3rd quarter.

Creation of a steering committee

A steering committee will be created in the 3rd quarter.

Development of work plan

[Under way] A first draft of the secretariat’s work plan has been developed.

Reach 10 agreements with new partners by 2019

Table 8


Name of partner

Date of signature

Duration of partnership

Description of partnership


Canadian Museum of Immigration at Pier 21

April 15, 2016

10 years

Co-location agreement to enhance the national presence of LAC by providing a new service offering in the Atlantic region, at Pier 21 in downtown Halifax.


National Centre for Truth and Reconciliation

June 2, 2016

Renewal every 12 months

Agreement to guarantee the preservation and accessibility of Truth and Reconciliation Commission of Canada (TRC) records on residential schools.

Allow the public to help enhance information related to two collections per year

  • Cumulative number of pages to date: 366/521

Provide $1.5M annually for community projects under the Documentary Heritage Communities Program (DHCP) [yearly target]

  • Distribution of contributions granted in June 2016 by size
    • Major contributions (over $15,000): 60%
    • Small contributions ($15,000 or less): 40%

Adopt an international relations strategy

Table 9

Steps leading to adoption of the strategy



Approval of the international relations strategy by the Management Board

June 2016

The international relations strategy was approved by the Management Board on
June 27, 2016.

Have 10 Canadian representatives on the major international documentary heritage committees [three-year target]

Table 10

Name of Committee

Number of Canadian members

International Federation of Library Associations and Institutions


International Council on Archives


International Internet Preservation Consortium


NATO Archives Committee


International Organization for Standardization


InterPARES Trust


Resource Description and Access (RDA)


Machine Readable Cataloguing (MARC)


DDC Editorial Policy Committee




Commitment 4: Greater public visibility

Hold a total of 21 exhibitions organized by or in collaboration with LAC [three-year target]

Table 11

Exhibition title




Sir John A. Macdonald: Rare and Intriguing Treasures from the Vaults of Library and Archives Canada

Dalnavert Museum and Visitors’ Centre, Winnipeg, Manitoba

June 4, 2016

Sept. 2016

Alter Ego: Comics and Canadian Identity

395 Wellington, Ottawa, Ontario

May 12, 2016

September 14, 2016

A Sunny Legacy: Celebrating Sir Wilfrid Laurier

Laurier House, Ottawa, Ontario

June 1, 2016

November 20, 2016

Create designated space for LAC’s collections in two well-known exhibition venues [three-year target]

Table 12

Steps in the creation of the designated space



Signing of an agreement


[Underway] A memorandum of understanding with the CMH is underway for a room designated to LAC.

Planning of exhibitions


[Under way] The LAC and CMH teams are planning the first exhibition to be presented in 2017 in the LAC-designated room at the museum.

Double the number of subscribers to LAC’s social media pages [three-year target]

  • Total number of subscribers: 51,890
    • Facebook: 29,509
    • Twitter: 20,699
    • YouTube: 1,682
  • Proportion of LAC's Three-Year Plan attained - Q1 2016-2017
    • Total new subscribers: 49%
    • Remaining: 51%

Conclude 60 loan agreements for exhibitions [three-year target]

Table 13

Title of exhibition


Time frame

Size of loan

Carol Sawyer: The Natalie Brettschneider Archive

Art Gallery of Greater Victoria

October 1, 2016 to
January 8, 2017

7 items

Notman, A Visionary Photographer

McCord Museum

November 4, 2016 to
April 17, 2017

1 item

Canada’s Legal System

Canadian Museum for Human Rights

October 1, 2016 to
February 28, 2018

5 items

Long-term loan – painting of John A. Pearson

House of Commons

June 21, 2016 to
June 21, 2018

1 item

The Wounds of War – A.Y. Jackson. Tom Thomson.1916

McMichael Canadian Art Collection

June 4, 2016 to
January 4, 2017

2 items

Long-term loan – a painting of Sir Wilfrid Laurier

Office of the Prime Minister

April 6, 2016 to fall 2019

1 item

Provide a renewed service offer in two Canadian cities [three-year target]

Table 14




Signing of an agreement



[Completed] In April 2016, LAC signed a memorandum of understanding with the Canadian Museum of Immigration at Pier 21, in Halifax, N.S.

Transition activities


[Under way] Transition and implementation projects are under way and should be completed by Q4.

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