Commitment 1: Fully dedicated to serving all its clients
Digitize 40 million pages in three years, including the 650,000 files of the Canadian Expeditionary Force (CEF) that will be available online
- Proportion of the digitization target from the Three-Year Plan attained : 23% or 9,287,106 pages
- Proportion of CEF files available online: 64% (36% remaining)
Reach 100 million downloads annually from the Library and Archives Canada (LAC) website
- Proportion attained to date: 90.46 million
- Remaining: 9.54 million
Make one million pages of government records available each year through the block review process
- Annual target: 1 million
- Proportion attained to date: 8.03 million
Assess and process 10 additional kilometres of archives so that they are discoverable for users [three-year target]
- Attainment of the Three-Year Plan target (in km)
- 2016-2017 target: 2.28 km
- In 2016–2017, 3.14 km of backlogged archives were evaluated and processed. The annual target was exceeded by 38%
Ensure that LAC's website continues to be one of the top ten most visited federal government sites
- Our position: 9th place
- With the exception of the 3rd quarter (11th position), LAC has been one of the top 10 most-visited government sites
Optimize our tools so that 95% of traffic to our website results from a referral by a major search engine such as Google [three-year target]
- Proportion of referral by source of visit
- Search engines: 95%
- Social Media: 3%
- Other sites: 2%
Implement a new integrated library management system for published documents
Table 1
1. Conclusion of a contract with a supplier of integrated published heritage management services |
Q4 2016
(Completed) |
- Public Services and Procurement Canada and the Online Computer Library Center (OCLC) have signed an agreement to replace AMICUS and manage the descriptive records of fonds at Canadian libraries. This agreement, which was posted online on Buyandsell.gc.ca, came into force on March 23, 2017.
- On March 24, 2017, LAC and OCLC representatives held a meeting to launch their collaboration.
|
2. Preparations for the implementation of a new integrated management system for published documents |
Q4 2016
(Under way) |
- LAC is preparing the implementation schedule for the new services.
- A teleconference took place on March 31, 2017, to inform National Union Catalogue members about developments in the OCLC project and to ask for their advice on consulting the Canadian library community during the project.
- LAC is currently preparing data migration, which should be complete within 9 to 12 months.
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Commitment 2: At the leading edge of archival and library science and new technologies
Implement the Destination 2020 action plan
Table 2
LAC commits to fostering a transparent and open internal dialogue |
- In the context of the LAC Management Forum, discussions continued with public service senior executives, particularly from the Association of Professional Executives of the Public Service of Canada (APEX) and Canadian Heritage.
- The In Touch news feed is the main communication tool for keeping employees informed, sharing information on government activities and promoting training opportunities.
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LAC commits to continuing efforts with regard to recognition and engagement |
- The “Take Me with You” initiative, launched in March 2017, encourages all employees to accompany their managers and peers to meetings related to their fields of interest, their professional development goals or their files.
- The “Speed Leadership Conversations” session in winter 2017 was a chance for management to share knowledge and reflections on leadership.
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LAC commits to fostering employees' development and to providing them with innovative, reliable and efficient tools |
- The results of the “Taking the Pulse of LAC” survey, launched in December 2016, were communicated to the Management Board. LAC will draw on these results to create recommendations on improving the workplace and establishing an action plan for the future.
- The “Dragon’s Den” initiative was launched in March 2017 to encourage LAC employees to suggest innovative ideas and thereby participate in transforming their workplace. Six suggestions were received. Projects will be presented and approved in mid-June, during National Public Service Week.
|
Review 10 key operational procedures per year
Table 3
Implementation of computerized system for real property service requests |
Provide automation of requests for real property services through a portal on the intranet, which allows submission and tracking of requests. |
[Completed] |
Implementation of a computerized system for managing cellular wireless devices |
Provide more effective management of the use of cellular wireless devices within the organization, and tighter control of associated costs. |
[Completed] |
Implementation of a computerized system for managing user profiles (MyProfile) |
Provide more effective management of user profiles and email signature blocks, and automated updates in GCdirectory. |
[Completed] |
Review of procedures for deeds of gift |
Review the procedures and determine their effectiveness. |
[Completed] |
Implementation of a system for managing reservations for one-day events |
Provide automation of registration by internal and external participants at LAC events. The system is intended to make event management simpler and to save time for employees who are coordinating logistics. |
[Completed] |
Implementation of a system for automating In Touch news feed updates |
Enable LAC employees to upload their messages directly to the In Touch news feed on the intranet, with publication 24 to 48 hours later. Clear backlogged emails from clients who want to publish a news item. Also eliminate the need to send a weekly email to all staff. |
[Completed] |
Implementation of a guest list management system |
Allow for automated registration of guests on various LAC distribution lists. Do away with the need to manually update lists. |
[Completed] |
Implementation of a reservation system for the Pellan Room |
Provide more effective management of logistics requests for various LAC sectors involved in events held at 395 Wellington Street. |
[Completed] |
Implementation of workspace for organizing LAC facility visits |
Enable the various sectors involved in managing LAC facility visits to work on shared documents. |
[Completed] |
Implementation of a computerized system for telework agreements |
Provide automation of telework agreements. This system is intended to standardize management of telework arrangements and to formalize them, as well as to maintain statistics. |
[Completed] |
Hold four annual conferences with external experts
Table 4
Lowy Council event: Brad Hill |
April 3, 2016 |
70 |
Thematic seminar: Resource Description and Access (RDA) |
April 28, 2016 |
120 |
Wallot-Sylvestre Seminars: Caroline Brazier |
May 2, 2016 |
205 |
Wallot-Sylvestre Seminars: Hervé Lemoine |
October 18, 2016 |
193 |
Lowy Council event: Yiddish in the new millennium |
November 5, 2016 |
82 |
Taking It to the Streets: Summit on the Value of Libraries, Archives and Museums in a Changing World |
December 5–6, 2016 |
300 |
Wallot-Sylvestre Seminars: Alberto Manguel |
January 11, 2017 |
175 |
Smart cities: Imagining the future National Capital Region |
March 13, 2017 |
144 |
Transparency for the 21st century |
March 21–23, 2017 |
300 |
Start to build the new preservation facility
Table 5
Guiding principles for the Gatineau 2 project |
April 2016 [Completed] |
The guiding principles for Gatineau 2 have been defined, approved and shared. |
Gatineau 2 project Web presence |
June 2016 [Completed] |
LAC has launched a website dedicated to the project. |
Letter of interest for Gatineau 2 |
June 2016 [Completed] |
Public Services and Procurement Canada (PSPC) has posted a letter of interest on LAC’s behalf for the project to build the preservation facility (Gatineau 2). |
Functional program |
September 2016 [Completed] |
The functional program was completed and approved by senior management. |
Hiring of cost estimators |
July 2016 [Completed] |
A contract was awarded to the firm Turner & Townsend following a competitive and transparent process. |
Hiring of consultant architects |
August 2016 [Completed] |
A contract was awarded to GRC Architects and Dialog Ontario, in joint venture, following a competitive and transparent process. |
Developing an analysis of procurement options for the Gatineau 2 project |
March 2017 [Completed] |
The analysis was completed. |
The Gatineau 2 project is progressing according to the established schedule and the resources allocated for the planning phase.
Receive 22,000 visitors annually at 395 Wellington Street in Ottawa
- Number of visitors: 32,490
Note: The number of visits to 395 Wellington Street includes visitors who sign in on the second floor and visitors registered by the laser counter in the entrance hall.
This is the cumulative number of visits since April 2016.
Preserve 100% of our digital acquisitions using a digital curation platform
Table 6
Request for Information (RFI) |
Q1
(2016-2017)
[Completed] |
25 service providers responded to the RFI process, and meetings were held with 24 of them. LAC was thus able to confirm the viability of a digital curation platform. |
Digital collections inventory |
Q3
(2016-2017)
[Under way] |
During the 4th quarter, the private archive inventory was completed; the government archive inventory is in progress. More research was conducted to develop a methodology for collecting at-risk government documents. In fact, following the published heritage and private archive inventory, LAC has continued to develop a method to evaluate the risks of losing digital heritage owing to obsolete formats and media, and outdated storage conditions. |
Archiving of government records |
Q2
(2017-2018)
[Under way] |
Public Services and Procurement Canada (PSPC) concluded proof of concept testing on the government document archiving system.
LAC has tested the GCDocs content server to determine its capacity to export government documents in a format that LAC can use. LAC is preparing a three-year work plan to automate the collection of government archives. |
Digital asset management system
Goal: to manage tasks and streamline work flow involved in the accrual, annotation, cataloguing, storage, retrieval and distribution of digital content |
Q2
(2017-2018)
[Under way] |
LAC has finished preparing the documentation for the Request for Proposal (RFP) and is working with PSPC to finalize the process.
Next steps: once PSPC has approved the RFP, LAC will put it on Buyandsell.gc.ca. |
Commitment 3: Proactively engaged in national and international networks
Set up a secretariat to manage implementation of the National Digitization Strategy
Table 7
Establishment of secretariat |
Q3
[Completed] |
The secretariat was established in Q3. |
Creation of a steering committee |
Q3
[Completed] |
A steering committee was created in Q3. |
Development of work plan |
Q4
[Completed] |
In the 4th quarter, the work plan was posted on the strategy website and presented at the Ontario Library Association’s Super Conference, where the steering committee invited the public to make comments. |
Identification of key initiatives |
Q1
(2017–2018)
[Under way]
|
Members of the steering committee developed follow-up measures and sought ways of ensuring participation by members of the documentary heritage community at large. This work will take place in 2017–2018. |
Reach 10 agreements with new partners by 2019
Table 8
1 |
Canadian Museum of Immigration at Pier 21 |
April 15, 2016 |
10 years |
Co-location agreement at Pier 21 to provide a new service offering in the Atlantic region, in downtown Halifax. |
2 |
University of Victoria |
April 21, 2016 |
5 years |
Collaborative agreement as part of the "Landscapes of Injustice” initiative. |
3 |
National Centre for Truth and Reconciliation |
June 2, 2016 |
Renewal every 12 months |
Agreement to guarantee the preservation and accessibility of Truth and Reconciliation Commission of Canada (TRC) records on residential schools. |
4 |
The National Archives (United Kingdom) |
September 7, 2016 |
Ending on December 31, 2017 |
Agreement for three projects: a blog, a podcast and a virtual exhibition. |
5 |
Université Laval |
September 21, 2016 |
5 years from the signature date |
Collaborative agreement for acquiring and sharing skills and knowledge concerning technological development and research theories and methods, as well as for promoting Canada’s documentary heritage. |
6 |
Vancouver Public Library |
October 5, 2016 |
5 years |
Co-location agreement. LAC will increase its national presence by moving its Western Canada offices to the Vancouver Public Library in downtown Vancouver. This agreement will also cover collaboration on various projects and activities. |
7 |
Calgary Glenbow Museum |
October 6, 2016 |
5 years |
Agreement to have an exhibition room reserved for LAC at the Glenbow Museum. |
8 |
Social Sciences and Humanities Research Council |
October 10, 2016 |
Ends on December 31, 2017 |
Agreement for producing a podcast entitled: “What is it to be Canadian?” |
9 |
Service interministériel des Archives de France |
October 18, 2016 |
5 years |
Collaborative agreement for acquiring and sharing skills and knowledge concerning technological development and research theories and methods, as well as for promoting Canada’s documentary heritage |
10 |
Ottawa 2017 |
October 18, 2016 |
Ends on December 31, 2017 |
Collaborative agreement on two projects to mark Canada 150 in 2017. |
11 |
Les Productions de la Ruelle |
October 20, 2016 |
5 years
Agreement on the 4EVER EXPO 67 project, from October 21, 2016, to April 2017. |
Collaborative agreement on various projects and programs, including the documentary entitled 4EVER EXPO 67 to be aired in 2017. |
12 |
Université de Montréal, School of Library and Information Sciences |
November 11, 2016 |
5 years, from date of signature |
Collaborative agreement for acquiring and sharing skills and knowledge concerning technological development and research theories and methods, as well as for promoting Canada’s documentary heritage. |
13 |
National Palace Museum of Korea |
November 16, 2016 |
3 years |
Collaborative agreement on projects, programs, and expertise and knowledge exchanges. |
14 |
Adam Matthew Digital Limited (United Kingdom) |
November 25, 2016 |
February 28, 2017 |
Collaborative agreement on projects, programs, and expertise and knowledge exchanges. |
15 |
National Library of China |
November 28, 2016 |
3 years, from date of signature |
Collaborative agreement on projects, programs, and expertise and knowledge exchanges. |
16 |
National Library of Argentina |
January 11, 2017 |
5 years, from date of signature |
Collaborative agreement on projects, programs, and expertise and knowledge exchanges. |
17 |
Western University |
February 7, 2017 |
5 years, from date of signature |
Collaborative agreement for acquiring and sharing skills and knowledge concerning technological development and research theories and methods, as well as for promoting Canada’s documentary heritage. |
Allow the public to help enhance information related to two collections per year
Cumulative number of photos to date: 534/625
To date, the public has been able to help build one of two collections.
The first collection, the Coltman Report, was made available to the public in Q1, and the 534 pages have since been transcribed.
The second collection (the 91-page diary of Lady Susan Agnes Macdonald, wife of Sir John A. Macdonald) will be made available to the public in June 2017.
Provide $1.5M annually for community projects under the Documentary Heritage Communities Program (DHCP) [yearly target]
- Distribution of contributions granted in June 2016 by size
- Major contributions (over $15,000): 60%
- Small contributions ($15,000 or less): 40%
All of the funds were allocated in 2016–2017.
LAC will follow up on project progress.
Geographic distribution of grant recipients in the DHCP
- Yukon : 1 récipiendaire de subvention
- Colombie-Britannique : 10 récipiendaires de subvention
- Alberta : 1 récipiendaire de subvention
- Saskatchewan : 1 récipiendaire de subvention
- Manitoba : 2 récipiendaires de subvention
- Ontario : 10 récipiendaires de subvention
- Québec : 10 récipiendaires de subvention
- Nouveau-Brunswick : 1 récipiendaire de subvention
- Île-du-Prince-Édouard : 1 récipiendaire de subvention
- Nouvelle-Écosse : 1 récipiendaire de subvention
Adopt an international relations strategy
Table 9
Approval of the international relations strategy by the Management Board |
[Completed] |
The international relations strategy was approved by the Management Board on June 27, 2016. |
Sharing of the international relations strategy with LAC stakeholders |
[Completed] |
The international relations strategy was shared with LAC stakeholders during the Stakeholders Forum on October 13, 2016. |
Publication of the international relations strategy |
[Completed] |
The strategy was uploaded to the LAC website in November 2016. |
In 2016–2017, LAC achieved its goal by adopting an international relations strategy.
Have 10 Canadian representatives on the major international documentary heritage committees [three-year target]
Table 10
International Council on Archives |
4 |
International Federation of Library Associations and Institutions |
2 |
International Internet Preservation Consortium |
1 |
Total |
7 |
This indicator focuses exclusively on three international organizations. The emphasis is on the steering committees of these organizations and on the Canadian members with leadership or committee chair positions. Canadian members include both LAC employees and other Canadians from the documentary heritage community.
Individuals with multiple roles are counted once only.
Commitment 4: Greater public visibility
Hold a total of 21 exhibitions organized by or in collaboration with LAC [three-year target]
Table 11
Sir John A. Macdonald: Rare and Intriguing Treasures from the Vaults of Library and Archives Canada |
Dalnavert Museum and Visitors’ Centre, Winnipeg, Manitoba |
June 4, 2016 |
September 2016 |
Alter Ego: Comics and Canadian Identity |
395 Wellington, Ottawa, Ontario |
May 12, 2016 |
September 14, 2016 |
A Sunny Legacy: Celebrating Sir Wilfrid Laurier |
Laurier House, Ottawa, Ontario |
June 1, 2016 |
November 20, 2016 |
A Greater Sisterhood: The Women’s Rights Struggle in Canada |
Plaza Bridge, Ottawa |
July 1, 2016 |
October 28, 2016 |
Icons of Knowledge: Architecture and Symbolism in National Libraries |
395 Wellington Street, Ottawa, Ontario |
September 22, 2016 |
February 20, 2017 |
Open Books: International Artists Explore the Chinese Folding Book |
395 Wellington Street, Ottawa, Ontario |
September 28, 2016 |
November 30, 2016 |
Hiding in Plain Sight: The Métis Nation |
UNESCO headquarters, Paris |
February 1, 2017 |
February 9, 2017 |
Foundations: The Words that Shaped Canada |
Library of Parliament, Ottawa |
March 9, 2017 |
December 31, 2017 |
Create designated space for LAC’s collections in two well-known exhibition venues [three-year target]
Table 12
Signing of an agreement |
Q3
[Completed] |
A memorandum of understanding with the CMH for a room designated to LAC was signed in December 2016. |
Planning of exhibitions |
Q3-Q4
[Under way] |
The LAC and CMH teams are planning the first exhibition, to open in 2017. |
Table 13
Signing of an agreement |
Q3
[Completed] |
A memorandum of understanding with the Glenbow Museum for a room designated to LAC was signed in October 2016. |
Planning of exhibitions |
Q3–Q4
[Under way] |
The LAC and Glenbow Museum teams are planning the first exhibition, to open in 2018. |
Double the number of subscribers to LAC’s social media pages [three-year target]
- Target: 69,616 subscriptions
- Total number of subscribers: 80,859
- Facebook: 42,455
- Twitter: 36,191
- YouTube: 2,213
Conclude 60 loan agreements for exhibitions [three-year target]
Table 14
Long-term loan – painting of Sir Wilfrid Laurier |
Office of the Prime Minister |
April 6, 2016, to fall 2019 |
1 article |
A.Y. Jackson & Tom Thomson: Wounds of War |
McMichael Canadian Art Collection |
June 4, 2016, to January 4, 2017 |
2 articles |
Long-term loan – painting of John Andrew Pearson |
House of Commons |
June 21, 2016, to June 21, 2018 |
1 article |
Carol Sawyer: The Natalie Brettschneider Archive |
Art Gallery of Greater Victoria |
October 1, 2016 to
January 8, 2017 |
7 articles |
Canada’s Legal System |
Canadian Museum for Human Rights |
October 1, 2016, to February 28, 2018 |
5 articles |
80th anniversary of the Governor General’s Literary Awards and the 30th anniversary of the Public Lending Right Program |
Canada Council for the Arts |
October 23, 2016, to February 28, 2017 |
8 articles |
Reading the GGs: a library of people, places and things |
Canada Council for the Arts |
October 24, 2016, to February 28, 2017 |
9 articles |
Notman, A Visionary Photographer |
McCord Museum, Montréal |
November 4, 2016 to
April 17, 2017 |
1 article |
It’s All Happening So Fast: A Counter-History of the Modern Canadian Environment |
Canadian Centre for Architecture |
November 16, 2016, to April 9, 2017 |
11 articles |
Le retour des ténèbres, l'imaginaire gothique depuis Frankenstein |
Musées d'art et d'histoire de Genève, Switzerland |
December 2, 2016, to March 19, 2017 |
1 article |
1867 – Rebellion and Confederation |
Canadian Museum for Human Rights |
December 9, 2016, to mid-May 2017 |
50 articles |
Foundations: The Words that Shaped Canada |
Library of Parliament, Ottawa |
March 9 to 31, 2017 |
1 article |
In 2016–2017, LAC signed 12 out of 20 expected loan agreements. Loan requests involved prestigious or large-volume loans, such as 6 articles loaned to the Library of Parliament or 50 articles loaned to the Canadian Museum for Human Rights.
Provide a renewed service offer in two Canadian cities [three-year target]
Table 15
Signing of an agreement |
Q1
[Completed]
|
In April 2016, LAC signed a memorandum of understanding with the Canadian Museum of Immigration at Pier 21, in Halifax, Nova Scotia. |
Transition activities |
Q2-Q4
[Under way] |
LAC is currently planning its move to the Pier 21 premises by the end of the 1st quarter of 2017–2018.
Event programming is under development. |
Table 16
Signing of an agreement |
Q3
[Completed]
|
In October 2016, LAC signed a memorandum of understanding with the Vancouver Public Library in British Columbia. |
Transition activities |
Q3–Q4
[Under way]
|
LAC is currently planning its move to the Vancouver Library premises by the end of the 1st quarter of 2017–2018, and its relocation of employees to Library Square. A temporary storage solution has been found.
Event programming is under development. |