Progress Report Q3 (October to December 2018)

Refer to the 2016–2019 Three-Year Plan for a full explanation of LAC's commitments.

Commitment 1: Fully dedicated to serving all its clients

Digitize 30 million images in three years, including the 640,000 files of the Canadian Expeditionary Force (CEF) that will be available online

Proportion of the digitization target from the Three-Year Plan attained

  • 79% Total digitized to date
  • 21% Remaining

Number of digitized images per fiscal year

  • 2016–2017: 9.29 million
  • 2017–2018: 10.24 million
  • 2018–2019: 4.11 million

Proportion of CEF files available online

This ambitious digitization project was completed in August 2018.

A total of 622,290 CEF files were digitized, although the original estimate at the start of the project was 640,000. The gap is due to the fact that LAC combined the files of soldiers who enlisted more than once and for whom there was consequently more than one paper file.

Reach 10 million downloads annually from the Library and Archives Canada (LAC) website

Number of downloads from the LAC website in 2018–2019
Proportion attained: 7.34 million
Remaining: 2.66 million

Make 1 million pages of government records available each year through the block review process

Number of pages made available in 2018–2019

Proportion attained: 3,410,000

Since the start of the Three-Year Plan, more than 21.7 million pages of government records have been made available to the public.

Assess and process 10 additional kilometres of archives so that they are discoverable by users [three-year target]

  • 2016–2017: 3.14 kilometres
  • 2017–2018: 3.21 kilometres
  • 2018–2019: 2.57 kilometres

Since April 1, 2018, an additional 2.57 km of records have been assessed and processed, along with 6,675 specialized media items (e.g., audiovisual recordings, medals, stamps).

Ensure that LAC's website continues to be one of the top 15 most-visited federal government sites

It is no longer possible to measure this indicator because Service Canada stopped compiling the report on visits to Government of Canada websites in June 2018.

Optimize our tools so that 85% of traffic to our website results from a referral by a major search engine such as Google or from social media platforms

Proportion of referrals by source of visit:

  • Search engines and social media: 81%
  • Other sites: 19%

Implement a new integrated library management system for published documents

Table 1
Step leading to implementation of a new integrated library system (OCLC) Deadline Progress to date
LAC introduces management modules for acquisition activities Q1 2018–2019

In June, LAC began implementing OCLC modules.

Going forward, published heritage acquisition activities will no longer be managed through AMICUS.

LAC introduces management modules for description and circulation activities Q3 2018–2019
Since December 12, 2018, LAC has introduced OCLC modules enabling management of the description and circulation activities of the library collection.
LAC launches the public catalogue of its collection Q3 2018–2019
LAC launched Aurora on December 12, 2018. This new catalogue contains all of the memory institution's published documents.

Commitment 2: At the leading edge of archival and library science and new technologies

Implement the Destination 2020 action plan

Table 2
Activity Update
LAC commits to fostering a transparent and open internal dialogue
  • Information sessions on cannabis were held on November 20 and 21. Employees could ask questions and obtain information on individual responsibility and the impact of cannabis use.
  • On November 26, LAC continued its commitment to the 2016–2019 Action Plan regarding diversity and employment equity. Training was offered on creating a positive, welcoming and inclusive space for all, including members of the lesbian, gay, bisexual, transgender, intersexual and queer (LGBTQ2) community.
LAC commits to continuing efforts with regard to recognition and engagement
  • The Our Colleagues' Discoveries mini-conference series continued: two presentations took place on October 31.
  • On November 6, to celebrate Women's History Month and promote a respectful and inclusive workplace, LAC welcomed the Honourable Chantal Petitclerc. She spoke about her experiences and life as a former Paralympic athlete.
  • On December 4, the International Day of Persons with Disabilities, LAC employees held an open discussion and spoke about their personal situations.
LAC commits to fostering employees' development and to providing them with innovative, reliable and efficient tools
  • During the first week of October, awareness sessions were offered on mental illness.
  • October 10 and 18 were devoted to training to raise employee awareness about respecting differences and combatting discrimination.
  • On October 23, a forum was held on block-chain technology.
  • LAC employees had until November 2 to complete a survey of their learning needs, to provide input for the development of LAC's learning framework.
  • On November 13, an information session was offered on cultural protocols as part of the learning series on Indigenous issues.
  • LAC continues to provide its employees with second-language training, through language-twinning activities to improve oral skills, or in small groups.

Review 10 key operational procedures per year

Table 3
Procedure Description of change and impact Deadline
1. Redesign of contract management systems Provide more effective contract management, electronically. [Completed]
2. Improvement of the travel request management process Manage the travel request process automatically and more effectively. [Completed]
3. Management of requests for approval from senior management Provide a central virtual space where approvals will be provided. Postponed: Q4
4. Heritage consultation procedures Clarify the roles and responsibilities of stakeholders involved in document consultation to reduce the risk of information leaks and maintain maximum access to documents. Q4
5. Client registration Automate the printing of library cards for users who register online. [Completed]
6. Copyright services Implement a solution to replace the aging database. Postponed: Q4
7. Improvement of the management process for the acquisition of government documentary heritage Create a workspace specifically for disposition authorization activities and their validation, which are currently in a combined workspace. Postponed: Q4

Hold six annual conferences with external experts

Table 4
Title Conference date Number of participants
1. Francophone Communities and Official Languages at the Intersection of Identities: 400 Years of Immigration and Diversity May 22, 2018 115
2. Misinformation online June 18, 2018 115
3. Architecture Week September 12, 2018 115
4. Revisiting Japanese Canadian Redress: Conference on the 30th Anniversary of the Agreement September 20, 2018 142
5. Wallot-Sylvestre Seminar with Jeff James September 25, 2018 107
6. No Man's Land: The Art of Mary Riter Hamilton November 29, 2018 90

Finalize the procurement process for construction of the new preservation building by 2019

Blank cells = not applicable

Table 5
Deliverable for the project planning phase Deadline Update
1. Request for Proposals (RP) assessment Winter 2018 The RP assessment will select one of the three pre-qualified private partners, which will be responsible for carrying out the project. The list of those respondents is posted on
2. Selection of the private partner Winter–Spring 2019 Announcement of the private partner selected will be made on January 31, 2019.
3. Granting of the contract Spring 2019  
4. Start of design and construction Spring–Summer 2019 The private partner will proceed with construction once the necessary approvals and permits have been obtained.

Receive 30,000 visitors annually at 395 Wellington Street in Ottawa

Cumulative number of visits at 395 Wellington Street, Ottawa: 21,734

The number of visits to 395 Wellington Street includes visitors who sign in on the second and third floors as well as visitors registered by the laser counter at the entrance to the exhibition hall.

In the third quarter, LAC welcomed 7,414 visitors, bringing the total to 21,734.

Preserve 100% of our digital acquisitions using a digital curation platform

Table 6
Development stage of the digital curation platform Deadline Update
Testing and configuration of the digital content management system Q4 (2018–2019

Implementation of the system is progressing as planned. To date, testing for acquisitions from Digital Legal Deposit (DLD) has been completed. The final testing involved external clients (publishers), and their reactions were positive.

In parallel with the testing with publishers, LAC continued its preparation and discussions with the firm TeraMach to preserve DLD documents in 2019–2020. LAC is in discussion with TeraMach to ensure that the appropriate configurations are in place to facilitate this work. Testing will continue in the fourth quarter, when a final report will be prepared to determine next steps for the digital assets management system.

Commitment 3: Proactively engaged in national and international networks

Set up a secretariat to manage implementation of the National Digitization Strategy

LAC completed its establishment of the secretariat in 2016–2017.

Reach 10 agreements with new partners by 2019

LAC achieved its initial three-year target in 2016–2017 and has entered into 15 agreements since April 1, 2016.

The most recent partnership agreement was signed in October 2018 with the University of Victoria.

Allow the public to help enhance information related to four collections per year

In April 2018, LAC launched Co-Lab to enable the public to transcribe, translate, tag and describe discoverable digitized images using the new Collection SearchBETA tool.

In the third quarter, Co-Lab users made 1,896 contributions, doubling the number contributed in the previous quarter. This crowdsourcing work allows researchers and the general public to discover and consult LAC's collection more easily.

LAC launched seven Co-Lab challenges in the first two quarters of 2018–2019. Two other challenges were added in the third quarter, consisting of 517 images:

  • A challenge involving the war diaries of the 1st Canadian Division was launched in November 2018, on the 100th anniversary of the signing of the Armistice that ended the First World War.
  • Another challenge involving the imprisonment of Bill Miner and his escape from the British Columbia Penitentiary was launched in close collaboration with LAC's point of service in Vancouver. Publication of a related blog on WordPress sparked lively interest.

Provide $1.5M annually for community projects under the Documentary Heritage Communities Program (DHCP) [yearly target]

Distribution of contributions granted by size:

  • Major contributions (over $15,000): 64%
  • Small contributions ($15,000 or less): 36%

All funds available in 2018–2019 were distributed to program recipients in the first quarter.

Geographic distribution of grant recipients in the DHCP in 2017–2018

  • Yukon: 1 grant recipient
  • British Columbia: 7 grant recipients
  • Northwest Territories: 0 grant recipients
  • Alberta: 2 grant recipients
  • Saskatchewan: 1 grant recipient
  • Nunavut: 0 grant recipients
  • Manitoba: 3 grant recipients
  • Ontario: 9 grant recipients
  • Quebec: 12 grant recipients
  • New Brunswick: 1 grant recipient
  • Prince Edward Island: 1 grant recipient
  • Nova Scotia: 1 grant recipient
  • Newfoundland and Labrador: 1 grant recipient

Adopt an international relations strategy

In 2016–2017, LAC achieved its target by adopting an international relations strategy.

Have 10 Canadian representatives on the major international documentary heritage committees [three-year target]

Table 7
Name of committee Number of Canadian members
International Council on Archives 7
International Federation of Library Associations and Institutions 6
International Internet Preservation Consortium 1
Total 14

This indicator focuses exclusively on three international organizations. The emphasis is on the steering committees of these organizations and on the Canadian members with leadership or committee chair positions. Canadian members include both LAC employees and other Canadians from the documentary heritage community. Individuals with multiple roles are counted once only.

Commitment 4: Greater public visibility

Hold a total of 21 exhibitions organized by or in collaboration with LAC [three-year target]

LAC reached its target in 2017–2018. In the current fiscal year, 11 exhibitions were organized, adding to the 24 others held previously. There were three exhibitions in the second quarter, with three more in the third quarter.

Table 8
Exhibition title Location Start End
25. Constant Companions: Pets in Nineteenth Century Photography National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa April 10, 2018 April 9, 2019
26. Premiere: New acquisitions at Library and Archives Canada Library and Archives Canada, 395 Wellington Street, Ottawa April 24, 2018 Dec. 3, 2018
27. Alter Ego: Comics and Canadian Identity Toronto Reference Library May 12, 2018 July 29, 2018
28. Hiding in Plain Sight: Discovering the Métis Nation in the Archival Records of Library and Archives Canada Batoche National Historic Site, Saskatchewan June 2, 2018 Aug. 26, 2018
29. Photographs by Alexander Henderson National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa June 15, 2018 June 15, 2019
30. Pathways: Following traces of Indigenous routes across Ontario Toronto Public Library Aug. 18, 2018 Oct. 28, 2018
31. Hiding in Plain Sight: Discovering the Métis Nation in the Archival Records of Library and Archives Canada Museum of Surrey, British Columbia Sept. 29, 2018 June 15, 2019
32. Resilience – The Battlefield Art of Mary Riter Hamilton, 1919–1922 Canadian War Museum, Ottawa Sept. 20, 2018 March 31, 2019
33. Cipher | Decipher Library and Archives Canada, 395 Wellington Street, Ottawa Oct. 1, 2018 Oct. 31, 2018
34. Morph Vancouver Public Library Oct. 15, 2018 Feb. 2, 2019
35. Treaties Recognition Week Ottawa Public Library and University of Ottawa Nov. 7, 2018 Nov. 8, 2018

Create a designated space for LAC's collections in two well-known exhibition venues [three-year target]

LAC reached its objective in 2017–2018 by creating two designated spaces for its collection, at the Canadian Museum of History in Gatineau and at the Glenbow Museum in Calgary.

Double the number of subscribers to LAC's social media pages [three-year target]

Three-year target: 100,000 subscribers

Total: 128,458 subscribers

  • Facebook: 60,369
  • Twitter: 63,835
  • YouTube: 4,254

LAC exceeded its three-year target in 2017–2018, with 115,254 subscribers.

The number of subscribers to LAC's social media pages continues to grow in 2018–2019. There are 2,873 more subscribers than in the previous quarter.

Reach 60 loan agreements for exhibitions [three-year target]

LAC has entered into 17 loan agreements for exhibitions in 2018–2019, including 5 in the third quarter. Since April 2016, LAC has signed a total of 56 loan agreements.

Table 9
Exhibition title Location Time frame Size of loan
40. Charles F. Gibson: Events of a Military Life in Kingston Agnes Etherington Art Centre, Kingston April 28 to Aug. 5, 2018 2 items
41. Scotiabank Photography Award Ryerson Image Centre, Toronto May 2 to Aug. 5, 2018 1 item
42. 1914–1918, The Battle for the North Sea Provincial Palace, Bruges, Belgium April 21 to Aug. 31, 2018 1 item
43. Àdisòkàmagan
Nous connaître un peu nous-même
We'll all become stories
Ottawa Art Gallery April 28 to Sept. 16, 2018 25 items
44. Laurent Amiot: Canadian Master Silversmith National Gallery of Canada, Ottawa May 11 to Sept. 16, 2018 2 items
45. 1918: The Last 100 Days Royal Canadian Artillery Museum, Canadian Forces Base Shilo, Manitoba May 17 to Dec. 14, 2018 3 items
46. Constant Companions: Pets in Nineteenth Century Photography National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa April 9, 2018, to April 9, 2019 22 items
47. Photographs by Alexander Henderson National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa June 15, 2018, to June 15, 2019 17 items
48. Gold and Silver: Images and Illusions of the Gold Rush Foam Fotografiemuseum, Amsterdam, Netherlands April 20, 2018, to June 10, 2018 20 items
49. Rights of Passage: Canada at 150 Canadian Museum for Human Rights, Winnipeg July 1 to Oct. 19, 2018 1 item
50. Resilience – The Battlefield Art of Mary Riter Hamilton, 1919–1922 Canadian War Museum, Ottawa Sept. 20, 2018, to March 21, 2019 15 items
51. Hockey Manitoba Museum, Winnipeg (travelling exhibition developed by the Canadian Museum of History) July 6, 2018, to Jan. 13, 2019 29 items
52. Obsession: Sir William Van Horne's Japanese Ceramics Gardiner Museum, Toronto Oct. 16, 2018, to Jan. 20, 2019 1 item
53. Notman, Visionary Photographer Canadian Museum of History, Gatineau Nov. 2, 2018, to April 14, 2019 1 item
54. Canada's Legal System (rotation of items) Canadian Museum for Human Rights, Winnipeg Oct. 22, 2018, to Aug. 19, 2019 3 items
55. Death in the Ice: The Mystery of the Franklin Expedition Mystic Seaport Museum, Connecticut, United States Dec. 1, 2018, to April 28, 2019 2 items
56. Canadian and Indigenous Art (rotation of items) National Gallery of Canada, Ottawa Dec. 15, 2018, to Dec. 15, 2019 15 items

Provide a renewed service offering in two Canadian cities [three-year target]

In 2017–2018, LAC reached its objective by implementing a renewed service offering in its two new points of service located in the Canadian Museum of Immigration at Pier 21 in Halifax, and in the main branch of the Vancouver Public Library.

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