Progress Report Q1 (April to June 2018)

Refer to the 2016–2019 Three-Year Plan for a full explanation of LAC's commitments.

Commitment 1: Fully dedicated to serving all its clients

Digitize 30 million images in three years, including the 622,000 files of the Canadian Expeditionary Force (CEF) that will be available online

  • Proportion of the digitization target from the Three-Year Plan attained:
    • 72% Total digitized to date
    • 28% Remaining
  • Number of digitized images per fiscal year:
    • 2016–2017: 9.1 million
    • 2017–2018: 10.2 million
    • 2018–2019: 2.1 million
  • Proportion of CEF files available online:
    • 97% Online
    • 3% Remaining

The 622,000 files of the CEF will be available on the LAC website by November 11, 2018.

Reach 10 million downloads annually from the Library and Archives Canada (LAC) website

Number of downloads from the LAC website in 2018–2019
Proportion attained: 2.7 million

Make 1 million pages of government records available each year through the block review process

Number of pages made available in 2018–2019
Proportion attained: 1.05 million

Since the start of the Three-Year Plan, more than 19 million pages of government records have been made available to the public.

Assess and process 10 additional kilometres of archives so that they are discoverable by users [three-year target]

  • 2016–2017: 3.14 kilometres
  • 2017–2018: 3.21 kilometres
  • 2018–2019: 0.42 kilometres

During the first quarter, an additional 420 metres of records were assessed and processed, along with 577 specialized media items (e.g., audiovisual recordings, medals, stamps).

Ensure that LAC's website continues to be one of the top 15 most-visited federal government sites

Our position: 16th position.

In the first quarter, LAC was in 16th position among federal government websites.

Optimize our tools so that 85% of traffic to our website results from a referral by a major search engine such as Google or from social media platforms

Proportion of referrals by source of visit:

  • Search engines and social media: 87%
  • Other sites: 13%

Implement a new integrated library management system for published documents

Table 1
Step leading to implementation of a new integrated library system (OCLC) Deadline Progress to date
LAC introduces management modules for acquisition activities Q1 2018–2019

In June, LAC began implementing OCLC modules.

Going forward, published heritage acquisition activities will no longer be managed through AMICUS.

LAC introduces management modules for description and circulation activities Q3 2018–2019 LAC will implement OCLC modules to manage description and circulation activities of the library collection.
LAC launches the public catalogue of its collection Q3 2018–2019 LAC will launch its new catalogue for its own library collection in the fall of 2018.

Commitment 2: At the leading edge of archival and library science and new technologies

Implement the Destination 2020 action plan

Table 2
Activity Update
LAC commits to fostering a transparent and open internal dialogue
  • The Keeping in Touch news feed remains the main communication tool for keeping employees informed about LAC and government activities
LAC commits to continuing efforts with regard to recognition and engagement
  • On April 19, the “Our Colleagues’ Discoveries” mini-conference provided the opportunity to highlight the knowledge and expertise of our employees, such as photography archivists
  • On April 30, LAC launched a call for proposals for its second edition of “Dragon’s Lair.” Employees are encouraged to present innovative project ideas for possible support and funding
  • On May 16, LAC employees participated in the fourth annual Interdepartmental Innovation Fair to present Co-Lab, the new online crowdsourcing tool
  • On June 11, LAC celebrated and recognized the work of its employees at the 2018 Recognition Ceremony
LAC commits to fostering employees’ development and to providing them with innovative, reliable and efficient tools
  • On April 26, LAC employees had the opportunity to share and make use of time management and project management techniques presented by LAC’s Project Managers Network
  • In April, LAC promoted its mentoring program, along with leadership development programs for new supervisors, managers and executives offered by the Canada School of Public Service
  • In May, LAC conducted an awareness campaign to help employees achieve its information management objectives
  • In May and June, employees had the opportunity to attend information and discussion sessions on various topics, including LAC records as viewed by photographer Michael Schreier; LifeSpeak, the health and wellness platform; trends in advanced technologies in 2018; the proactive opening of government documents using the block review initiative; the LAC–Ottawa Public Library joint facility project; and the history of the Outaouais according to LAC archivists

Review 10 key operational procedures per year

Blank cells = not applicable

Table 3
Procedure Description of change and impact Deadline
1. Redesign of contract management systems Provide more effective contract management, electronically. [Completed]
2. Improvement of the travel request management process Manage the travel request process automatically and more effectively. Q2
3. Management of requests for approval from senior management Provide a central virtual space where approvals will be provided. Postponed: Q2
4. Heritage consultation procedures Clarify the roles and responsibilities of stakeholders involved in document consultation to reduce the risk of information leaks and maintain maximum access to documents. Q2
5. Client registration Automate the printing of library cards for users who register online.
6. Copyright services Implement a solution to replace the aging database. Q3
7. Improvement of the management process for the acquisition of government documentary heritage Create a workspace specifically for disposition authorization activities and their validation, which are currently in a combined workspace. Q3

Hold six annual conferences with external experts

Table 4
Title Conference date Number of participants
1. Francophone Communities and Official Languages at the Intersection of Identities: 400 Years of Immigration and Diversity May 22, 2018 115
2. Misinformation online June 18, 2018 115

Finalize the procurement process for construction of the new preservation building by 2019

Blank cells = not applicable

Table 5
Deliverable for the project planning phase Deadline Update
1. Request for Proposals (RP) assessment Fall 2018 The RP assessment will select one of the three pre-qualified private partners, which will be responsible for carrying out the project. The list of those respondents is posted on
2. Selection of the private partner Winter–Spring 2019
3. Granting of the contract Spring 2019
4. Start of design and construction Spring–Summer 2019 The private partner will proceed with construction once the necessary approvals and permits have been obtained.

Receive 30,000 visitors annually at 395 Wellington Street in Ottawa

Cumulative number of visits at 395 Wellington Street, Ottawa: 5,800

The number of visits to 395 Wellington Street includes visitors who sign in on the second and third floors as well as visitors registered by the laser counter at the entrance to the exhibition hall.

In the first quarter, LAC welcomed 5,800 visitors.

Preserve 100% of our digital acquisitions using a digital curation platform

Table 6
Development stage of the digital curation platform Deadline Update
Testing and configuring the digital content management system for published heritage (2018–2019) During the first quarter, LAC worked on system configuration to prepare for testing that is planned throughout 2018–2019.

Commitment 3: Proactively engaged in national and international networks

Set up a secretariat to manage implementation of the National Digitization Strategy

LAC completed its establishment of the secretariat in 2016–2017.

Reach 10 agreements with new partners by 2019

Although the three-year target was reached in 2016–2017, LAC continues to work on new agreements in 2018–2019. LAC has entered into 14 agreements since April 1, 2016.

Allow the public to help enhance information related to two collections per year

In April 2018, LAC launched Co-Lab, a new, simple, user-friendly online tool that allows the public to transcribe and describe more digitized images and documents from its collection.

During the first quarter, LAC made five elements in its collection available online to the public. Transcription of two of these elements has been completed: correspondence between Sir Robert Borden and Sir Sam Hughes from 1916, and letters written by Wilfrid Laurier to Zoé Laurier (née Lafontaine, 1841–1921) between 1863 and 1890.

Provide $1.5M annually for community projects under the Documentary Heritage Communities Program (DHCP) [yearly target]

Distribution of contributions granted by size:

  • Major contributions (over $15,000): 64%
  • Small contributions ($15,000 or less): 36%

All funds available in 2018–2019 were distributed to program recipients in the first quarter.

Geographic distribution of grant recipients in the DHCP in 2017–2018

  • Yukon: 1 grant recipient
  • British Columbia: 7 grant recipients
  • Northwest Territories: 0 grant recipients
  • Alberta: 2 grant recipients
  • Saskatchewan: 1 grant recipient
  • Nunavut: 0 grant recipients
  • Manitoba: 3 grant recipients
  • Ontario: 9 grant recipients
  • Quebec: 12 grant recipients
  • New Brunswick: 1 grant recipient
  • Prince Edward Island: 1 grant recipient
  • Nova Scotia: 1 grant recipient
  • Newfoundland and Labrador: 1 grant recipient

Adopt an international relations strategy

In 2016–2017, LAC achieved its target by adopting an international relations strategy.

Have 10 Canadian representatives on the major international documentary heritage committees [three-year target]

Table 7
Name of committee Number of Canadian members
International Council on Archives 4
International Federation of Library Associations and Institutions 6
International Internet Preservation Consortium 1
Total 11

This indicator focuses exclusively on three international organizations. The emphasis is on the steering committees of these organizations and on the Canadian members with leadership or committee chair positions. Canadian members include both LAC employees and other Canadians from the documentary heritage community. Individuals with multiple roles are counted once only.

Commitment 4: Greater public visibility

Hold a total of 21 exhibitions organized by or in collaboration with LAC [three-year target]

Although the target was reached in 2017–2018 with 24 exhibitions organized since 2016–2017, LAC continues to work on new exhibitions for the public in 2018–2019: five new exhibitions were presented in the first quarter.

Table 8
Exhibition title Location Start End
25. Constant Companions: Pets in Nineteenth Century Photography National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa April 10, 2018 April 9, 2019
26. Premiere: New acquisitions at Library and Archives Canada 395 Wellington Street, Ottawa April 24, 2018 Dec. 3, 2018
27. Alter Ego: Comics and Canadian Identity Toronto Reference Library May 12, 2018 July 29, 2018
28. Hiding in Plain Sight: Discovering the Métis Nation in the Archival Records of Library and Archives Canada Batoche National Historic Site, Saskatchewan June 2, 2018 Aug. 26, 2018
29. Photographs by Alexander Henderson National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa June 15, 2018 June 15, 2019

Create a designated space for LAC’s collections in two well-known exhibition venues [three-year target]

LAC reached its objective in 2017–2018 by creating two designated spaces for its collection, at the Canadian Museum of History in Gatineau and at the Glenbow Museum in Calgary.

Double the number of subscribers to LAC’s social media pages [three-year target]

  • Three-year target: 100,000 subscribers
  • Total: 120,310
    • Facebook: 55,530
    • Twitter: 61,399
    • YouTube: 3,381

Although LAC reached and even exceeded its three year target in 2017–2018 with 115,254 subscribers, it continues working to increase the number of subscribers to its social media pages in 2018–2019.

Reach 60 loan agreements for exhibitions [three-year target]

From 2016–2017 to 2017–2018, LAC entered into 39 loan agreements for exhibitions.

Table 9
Exhibition title Location Time frame Size of loan
40. Charles F. Gibson: Events of a Military Life in Kingston Agnes Etherington Art Centre, Kingston April 28 to Aug. 5, 2018 2 items
41. Scotiabank Photography Award Toronto May 2 to Aug. 5, 2018 1 item
42. 1914–1918, The Battle for the North Sea Provincial Palace, Bruges, Belgium April 21 to Aug. 31, 2018 1 item
43. Àdisòkàmagan
Nous connaître un peu nous-même
We’ll all become stories
Ottawa Art Gallery April 28 to Sept. 16, 2018 25 items
44. Laurent Amiot: Canadian Master Silversmith National Gallery of Canada, Ottawa May 11 to Sept. 16, 2018 2 items
45. 1918: The Last 100 Days Royal Canadian Artillery Museum, Canadian Forces Base Shilo, Manitoba May 17 to Dec. 14, 2018 3 items
46. Constant Companions: Pets in Nineteenth Century Photography National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa April 9, 2018, to April 9, 2019 22 items
47. Photographs by Alexander Henderson National Gallery of Canada (Canadian and Indigenous Galleries), Ottawa June 15, 2018, to June 15, 2019 17 items
48. Gold and Silver: Images and Illusions of the Gold Rush Foam Fotografiemuseum, Amsterdam, Netherlands April 20, 2018, to June 10, 2018 20 items

Provide a renewed service offering in two Canadian cities [three-year target]

In 2017–2018, LAC reached its objective by implementing a renewed service offering in its two new points of service located in the Canadian Museum of Immigration at Pier 21 in Halifax, and in the main branch of the Vancouver Public Library.

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