Service and Opening Hours

Important notice

New service hours and procedures are now in effect for the restricted documents consultation room at 395 Wellington St. in Ottawa. For further information, please see the news item or contact us.

Day Service hours
Monday 6:00 am to 11:00 pm
Tuesday 6:00 am to 11:00 pm
Wednesday 6:00 am to 11:00 pm
Thursday 6:00 am to 11:00 pm
Friday 6:00 am to 11:00 pm
Saturday and Sunday 10:00 am to 6:00 pm

Statutory holidays

No service
Day Service hours
Monday 9:00 am to 4:00 pm
Tuesday 9:00 am to 4:00 pm
Wednesday 9:00 am to 4:00 pm
Thursday 9:00 am to 4:00 pm
Friday 9:00 am to 4:00 pm
Saturday and Sunday No service

Statutory holidays

No service
Day Service hours Opening hours
Monday 10:00 am to 3:00 pm 8:00 am to 11:00 pm
Tuesday 10:00 am to 3:00 pm 8:00 am to 11:00 pm
Wednesday 10:00 am to 3:00 pm 8:00 am to 11:00 pm
Thursday 10:00 am to 3:00 pm 8:00 am to 11:00 pm
Friday 10:00 am to 3:00 pm 8:00 am to 11:00 pm
Saturday and Sunday No service 10:00 am to 6:00 pm
Statutory holidays No service No service
Day Service hours Opening hours
Monday 9:00 am to 4:00 pm 8:00 am to 11:00 pm
Tuesday 10:00 am to 5:00 pm 8:00 am to 11:00 pm
Wednesday 9:00 am to 4:00 pm 8:00 am to 11:00 pm
Thursday 10:00 am to 5:00 pm 8:00 am to 11:00 pm
Friday 9:00 am to 4:00 pm 8:00 am to 11:00 pm
Saturday 10:00 am to 4:00 pm
(limited service – see note below)
10:00 am to 6:00 pm
Sunday No service No service
Statutory holidays No service No service

Microforms reader-printers/scanners, use of your own photographic camera to copy certain documents and access to the material in your locker are the services available. Lockers can be reserved at the service desk of the Textual Documents Consultation Room during service hours from Monday to Friday.

Day Service hours Opening hours
Monday 10:00 am to 3:00 pm 8:00 am to 8:00 pm
Tuesday 10:00 am to 3:00 pm 8:00 am to 8:00 pm
Wednesday 10:00 am to 3:00 pm 8:00 am to 8:00 pm
Thursday 10:00 am to 3:00 pm 8:00 am to 8:00 pm
Friday 10:00 am to 3:00 pm 8:00 am to 8:00 pm
Saturday and Sunday No service 10:00 am to 2:00 pm
Statutory holidays No service No service
Day Service hours
Monday 9:00 am to 4:00 pm
Tuesday 10:00 am to 5:00 pm
Wednesday 9:00 am to 4:00 pm
Thursday 10:00 am to 5:00 pm
Friday 9:00 am to 4:00 pm
Saturday and Sunday No service
Statutory holidays No service

Monday to Friday by appointment only (closed on statutory holidays).

An answering machine is available for messages at all times

Days Service hours
Monday 9:00 am to 4:00 pm
Tuesday 10:00 am to 5:00 pm
Wednesday 9:00 am to 4:00 pm
Thursday 10:00 am to 5:00 pm
Friday 9:00 am to 4:00 pm
Saturday and Sunday No service
Statutory holidays No service
Holiday 2018 2019
New Year's Day Monday, January 1 Tuesday, January 1
Good Friday Friday, March 30 Friday, April 19
Easter Monday Monday, April 2 Monday, April 22
Victoria Day Monday, May 21 Monday, May 20
Canada Day * Monday, July 2 Monday, July 1
Civic Holiday (BC, MB, NS, ON) Monday, August 6 Monday, August 5
Labour Day Monday, September 3 Monday, September 2
Thanksgiving Day Monday, October 8 Monday, October 14
Remembrance Day Sunday, November 11 Monday, November 11
Christmas Day Tuesday, December 25 Wednesday, December 25
Boxing Day Wednesday, December 26 Thursday, December 26

*The Holidays Act stipulates that when July 1 is a Sunday, Canada Day is observed on July 2.

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