Service hours

​Our priority is the safety and health of our clients and staff. We are monitoring the pandemic situation closely, and would like our clients to be aware that some adjustments may be required to our in-person services based on directives and advice from public health authorities. Please visit this page regularly for updates about our services. As the situation evolves, email reservation@bac-lac.gc.ca to cancel or postpone your in-person appointment, should the need arise. We apologize for any inconvenience and thank you for your patience.

Due to evolving COVID-19 restrictions, this page may contain outdated information. For the most up-to-date information on the in-person and online services available, or to book your visit, see Keeping you safe during your visit.

DayService hours
Monday6 am to 11 pm
Tuesday6 am to 11 pm
Wednesday6 am to 11 pm
Thursday6 am to 11 pm
Friday6 am to 11 pm
Saturday and Sunday10 am to 6 pm

Statutory holidays

No service
DayService hours
MondayNo service
Tuesday9 am to 12 pm, and 1 pm to 4 pm
Wednesday9 am to 12 pm, and 1 pm to 4 pm
Thursday9 am to 12 pm, and 1 pm to 4 pm
FridayNo service
Saturday and SundayNo service
Statutory holidaysNo service

By reservation only.

DayService hours
MondayNo service
Tuesday9 am to 12 pm, and 1 pm to 4 pm
Wednesday9 am to 12 pm, and 1 pm to 4 pm
Thursday9 am to 12 pm, and 1 pm to 4 pm
FridayNo service
SaturdayNo service
SundayNo service
Statutory holidaysNo service
DayService hours
MondayNo service
Tuesday9 am to 12 pm, and 1 pm to 4 pm
WednesdayNo service
Thursday9 am to 12 pm, and 1 pm to 4 pm
FridayNo service
Saturday and SundayNo service
Statutory holidaysNo service
DayService hours
MondayNo service
Tuesday9 am to 12 pm, and 1 pm to 4 pm
Wednesday9 am to 12 pm, and 1 pm to 4 pm
Thursday9 am to 12 pm, and 1 pm to 4 pm
Friday9 am to 12 pm, and 1 pm to 4 pm
Saturday and SundayNo service
Statutory holidaysNo service

Monday to Friday by appointment only (closed on statutory holidays).

An answering machine is available for messages at all times. Your call will be returned within one business day.

Holiday20212022
New Year's DayFriday, January 1 Monday, January 3Footnote 1
Good FridayFriday, April 2Friday, April 15
Easter MondayMonday, April 5Monday, April 18
Victoria DayMonday, May 24Monday, May 23
Canada DayThursday, July 1Friday, July 1
Civic Holiday (BC, MB, NS, ON)Monday, August 2Monday, August 1
Labour DayMonday, September 6Monday, September 5
National Day for Truth and ReconciliationThursday, September 30Friday, September 30
Thanksgiving DayMonday, October 11Monday, October 10
Remembrance DayThursday, November 11Friday, November 11
Christmas Day Monday, December 27Footnote 2Sunday, December 25
Boxing Day Tuesday, December 28Footnote 3Monday, December 26



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