Social Media Terms of Use

Library and Archives Canada (LAC) uses social media tools to communicate and interact with you and other Canadians who subscribe to and participate in these platforms. LAC in no way verifies or confirms either the accuracy of participants’ comments or their compliance with the guidelines outlined here. LAC does not endorse participants’ views posted on these platforms. Participants who violate the following policies may have their comments withdrawn and be blocked to prevent further inappropriate conduct.

Commenting Policy

We welcome your comments and expect that conversations will follow the general rules of respectful civil discourse. You are fully responsible for all content submitted in your comments, and all posted comments are in the public domain. Please keep your submissions relevant and be civil.

Please keep in mind that LAC cannot tolerate comments that are rude in tone, abusive, or offensive to an individual or an organization. We do not discriminate against any views, but we reserve the right to edit or remove inappropriate content, including any of the following:

  • comments that are contrary to the principles of the Canadian Charter of Rights and Freedoms;
  • racist, hateful, sexist, homophobic, slanderous, insulting, or life-threatening messages;
  • serious, unproven, unsupported, or inaccurate accusations against individuals or organizations;
  • abusive, aggressive, coarse, explicit, vulgar, violent, obscene, or pornographic comments;
  • personal attacks and/or defamatory statements;
  • comments that encourage or suggest illegal activity;
  • messages where the sender is not the author (nor the copyright holder if applicable);
  • solicitations, advertisements, or endorsements of any financial, commercial or non-governmental agency;
  • attempts to defame or defraud any financial, commercial or non-governmental agency;
  • announcements from labour or political organizations;
  • messages written in a language other than English or French;
  • comments not sent by the author and/or posted by anonymous or robot accounts;
  • repetitive posts copied and pasted by multiple users;
  • unintelligible or irrelevant messages;
  • messages posted using all CAPS (it is difficult to read and is interpreted as yelling);
  • messages that are too far off-topic;
  • messages that the forum moderators feel will not add to the normal flow of debate; and
  • messages that infringe upon an individual’s privacy.

In short, be respectful and make sure your comments are relevant to the section where they are posted. If you have any questions about this commenting policy or how we apply it, please contact us.

Anyone acting contrary to these rules may be temporarily or permanently excluded from the dialogue spaces on this site.
A few other important notes:

  • We will engage in conversations when possible, but it may be difficult for us to reply to every comment posted.
  • Participants’ views posted on these pages may differ from those of LAC.
  • You participate at your own risk, taking personal responsibility for your comments, your username, and any information you provide. To protect your own privacy and the privacy of others, please omit phone numbers or email addresses in the body of your comment.
  • If you are a media representative, please direct your enquiries to LAC Media Relations at 613-293-4298 instead of submitting them here as comments. LAC will neither post nor reply to questions from the media on these platforms.
  • Go to our Terms and Conditions section for additional information.

Your video responses are welcome as long as they respect this commenting policy.

Copyright information

LAC retains copyright on all material posted on our social media platforms. Please consult our Legislative Restrictions: Copyright section for more information.

Contact information

Our social media platforms are managed by the Web and Social Media team in the Communications Branch of LAC, located at:
Place de la Cité
550 de la Cité Boulevard
Gatineau, Quebec  K1A 0N4

Further contact details are available in the Contact Us section of the LAC website.

Media enquiries

Media representatives can contact the LAC Communications Branch during regular business hours and on an emergency basis outside regular working hours.

Thank you for taking the time to read this policy. We encourage you to join in in the conversation and look forward to an active exchange of ideas.
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