Rooms and Regulations

Library and Archives Canada (LAC), 395 Wellington Street, Ottawa

Cloakroom

Cloakroom

There are lockers and a cloakroom on the ground floor to store your personal belongings and coats.

You may eat anywhere on the ground floor of the building. Please note that no food or drinks are allowed anywhere else in the building. Restaurants and other food service outlets are located nearby. The cafeteria on the fifth floor of the building at 395 Wellington Street is now closed.

Public payphones, which are wheelchair accessible, are available on the ground, second and third floors.

Public washrooms, which are wheelchair accessible, can be found on all floors open to the public.

Our services are offered in the following rooms:

Lobby

Library and Archives Canada (LAC), 395 Wellington Street, Ottawa

Commissionaire's desk

Commissionaire's desk

Location: Ground Floor

The commissionaire's desk is where you show your user card and sign in each time you arrive.

 

Registration Desk

Registration desk

Registration desk

Location: 2nd floor

At the registration desk, you can obtain a user card and get information about our User Agreement. The user agreement includes the regulations for use of LAC facilities and care of our collections. The desk is open 9:00 am to 4:00 pm, Monday through Friday.

 

Reference Rooms

Reference Services Room

Reference Services Room

Location: 2nd floor

Note: Service and opening hours for the Reference Rooms are not the same.

The following services are provided the reference rooms:

  • research tools, such as reference books, descriptions of archival fonds and finding aids
  • computers with access to the Internet, collection catalogues, and databases
  • free wireless Internet access
  • work tables and reading tables.

In the Reference Services Room, reference specialists can provide:

Reference Services room annex

Reference Services room annex

  • information and advice on conducting research in records and publications in all types of media
  • help in thematic and bibliographical research
  • help in using our Research Tools and special databases
  • referrals to other special LAC collections
  • Reference by Appointment

Our reference services reflect the major themes of LAC's collection:

Canadian Publications - Human and Social Sciences - Canadian History - Government Publications - Native Studies – Genealogy – Law – Commerce - Governmental and Private Archival Textual Records – Photographs - Documentary Art – Philately - Cartography and Architecture - Audiovisual Records - Music

Consultation Rooms

Main Consultation Room

Main Consultation Room

Location: 2nd and 3rd floors

Note: service and opening hours for the Consultation Rooms are not the same.

You can book a locker for your materials from one of the circulation desks located on the third floor.

Textual Documents Consultation Room: 3rd floor. Consultation of published material and textual archival documents.

Restricted Documents Consultation Room: 3rd floor. Consultation of restricted textual documents.

 
Microform Consultation Room

Microform Consultation Room

Microform Consultation Room: 3rd floor. Consultation of microfiche and microfilm. Includes access to:

  • Microfilm readers/printers/scanners (self-serve copies can be made)
  • Microfiche readers/printers/scanners (self-serve copies can be made)
  • Microcard reader
  • Text enlargement equipment for visually impaired clients
 
Special Collections Consultation Room

Special Collections Consultation Room

Special Collections Consultation Room: 3rd floor. Consultation of originals of photographs, documentary art, philatelic documents, maps and architectural documents, items from the Rare Book Collection, Literary Archives and from Children's Literature. Includes access to:

  • Camera stands
  • Light boxes
  • Magnifying glasses
  • Paper weights

Audiovisual Documents Consultation Room: 3rd floor. Consultation of audiovisual documents. Includes access to:

  • VHS players
  • DVD players
  • Reel-to-reel tape players
  • Equipment for visually impaired clients

Jacob M. Lowy Collection Room: 2nd floor. Consultation of the works belonging to the Jacob M. Lowy Collection of old and rare Hebraica and Judaica.

Genealogy and Family History Room

Genealogy and Family History Room

Genealogy and Family History Room

Location: 3rd floor

Note: Service and opening hours for the Genealogy and Family History room are not the same.

You will find:

  • research tools such as census indexes, atlases, reference books and finding aids
  • computers providing access to the Internet, collection catalogues, and genealogical databases
  • free wireless Internet access

During service hours, staff can help you with:

  • tips and advice on how to conduct genealogical research using different types of records and publications in various formats
  • our Research Tools
  • consulting specialized genealogical databases
  • referrals to other special LAC collections

The Genealogy and Family History web pages offer very helpful information about family history research at Library and Archives Canada.

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