Price List and Service Standard -- Digital Copy on CD-ROM or DVD or by FTP delivery*

*FTP delivery only applies to rush service.  The dpi might vary depending on the format of the item to be digitized.  The output size must be specified in the order.

The unit cost includes a service charge of 20% for Library and Archives Canada to produce print masters and for other work involved in preparing the material for copying.
  • $3.95 per CD-ROM
  • $10.95 per DVD

​Applicable taxes will be added to the total cost. Orders mailed outside Canada are tax exempt.

The digitization of the Canadian Expeditionary Forces (CEF) files is underway and a substantial number will be available on our website by the end of the summer as part of the Government of Canada First World War commemoration initiative. Additional files will be available in the fall and winter months as the CEF digitization initiative is a priority for us.

Please note: The digitization of 640,000 Canadian Expeditionary Force personnel service files is under way. This project aims to provide access to high-quality digital copies of all service files, anytime and anywhere. To achieve this goal, LAC will be required to close portions of this collection as they undergo preparation, conservation, and digitization. LAC will not grant requests for direct consultation or copying of the records during these stages. As the digitization process is completed, batches of digitized files will be added to the Soldiers of the First World War database, starting in July 2014. Please check the database for new additions throughout the digitization project. For more information on this initiative, you may wish to consult the Fact Sheet: Digitization of Canadian Expeditionary Force Service Files.

Regular Service

  • 4"x 5"               $12.85 per image
  • 5"x 7"               $12.85 per image
  • 8"x 10"              $12.85 per image
  • 11"x 14"            $12.85 per image
  • 16" x 20"           $12.85 per image
  • 20" x 24"           $19.95 per image
  • 30" x 40"           $19.95 per image
  • 40" x 60"           $39.95 per image

Rush Service

  • 4"x 5"               $25.70 per image
  • 5"x 7"               $25.70 per image
  • 8"x 10"              $25.70 per image
  • 11"x 14"            $25.70 per image
  • 16" x 20"           $25.70 per image
  • 20" x 24"           $39.90 per image
  • 30" x 40"           $39.90 per image
  • 40" x 60"           $49.95 per image
For all other size requirements use special instruction box on order form.

Discounted prices for high volume requests on a per work order basis

  • 25% -- 100 to 249 images (black and white or colour)
  • 30% -- 250 + images (colour only)
  • 35% -- 250 to 499 images (black and white)
  • 40% -- 500 to 749 images (black and white)
  • 45% -- 750 images and more (black and white)
 
Service Standards and Terms and Conditions - Digital Reproduction on CD-ROM
The following factors affect the time it takes to process an order:
  • the number of items ordered
  • the need to search for additional information; and
  • the workload

Please submit your request well in advance of your deadline or choose the rush service.

Regular Service

For copied material (when a consultation copy exists, i.e., documents with a PA, C, POS, NL, e, RD or NMC number), the processing time is approximately 6 weeks from receipt of request. For uncopied material, the processing time is approximately 10 weeks.

Rush Service

Orders are processed within 10 working days of receipt.
 
Rush Service applies only if the following conditions are met:
  • reference number is provided;
  • consultation copies (copied material) exist and the PA, C, POS, NL, e, RD or NMC numbers are indicated on
  • our request;
  • copyright status and access restrictions have been established;
  • access and copying restrictions do not apply or a letter of permission is included with the order;
  • no more than 5 items are ordered;
  • requested documents are available;
  • "rush service" is indicated on your request;
  • consent to pay for the cost of the rush service and it is indicated on the request; and
  • prepayment is made.

Delivery

Shipping will be charged according to the method of delivery, the weight and the destination.

Regular Mail

All orders of a value of less than $75.00 will be shipped by regular mail (surface mail) unless any other method of delivery is indicated on the order, e.g., courier air or courier ground services (indicate the courier name and account number).

Xpresspost

All orders identified "rush service" and all orders of a value of more than $75.00 will be shipped by Xpresspost unless any other method of delivery is indicated on the order, e.g., courier air or courier ground services (indicate the courier name and account number).

FTP Delivery of Colour or Black and White Scanned Images

(Does not Include the cost of the scanned images which is indicated above)

FTP Delivery from Service Provider's (Brechin) FTP server

(Includes hosting cost, electronic delivery, scanning of work order and invoice handling)
 
Output size/Firm Unit Price
 
Up to 8x10 @ 300 dpi
  • $12.95 for delivery of a maximum of 5 items
  • $0.60 for each extra image
 Over 8x10 @ 300 dpi
  • $15.50 for delivery of a maximum of 5 items
  • $1.20 for each extra image

FTP Delivery to clients' own FTP server

(includes electronic delivery, scanning of work order and invoice and handling)
 
Output size/Firm Unit Price
 
Up to 8x10 @ 300 dpi
  • $8.95 for delivery of a maximum of 5 items
  • $0.60 for each extra image
 
Over 8x10 @ 300 dpi
  • $11.50 for delivery of a maximum of 5 items
  • $1.20 for each extra image
Mailing of the paper hard copy
If you wish to have a paper copy of your work order and invoice sent to you there will be an additional charge of $2.20 per package.

Method of Payment

Written requests

In order to accelerate the processing of your order, it is recommended that you use the on-line Order Form for Reproductions.  When your order from LAC is complete, a link to the Receiver General Buy Button(TGBB) will be sent to the email address you provided. You may pay the Receiver General by credit or debit card.

In-person requests

Cash, Interac card, credit card (VISA, MasterCard or American Express) and debit card for the Self-Serve Copying Service.

Supplier

Services are contracted out to private companies; however, all orders for reproductions must be addressed directly to Library and Archives Canada and not to the supplier.
 
Library and Archives Canada contracts out to the following company:
 
The Brechin Group Inc.
555 Legget Drive, Suite 214
Ottawa, ON  K2K 2X3
CANADA
Telephone: 613-592-5235; (877) 799-9949 (toll free)
Fax: 613-592-4728
Email: info@brechingroup.com

To Send Your Order

Complete our online Order Form for Reproductions.