Frequently Asked Questions

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Submitting public opinion research (POR) to Library and Archives Canada (LAC)

  • I’ve completed my POR project. What must I submit to LAC?

    The following documents must be submitted to LAC in separate files for each POR project:

    1. A narrative executive summary in English in web-accessible HTML5 format;
    2. A narrative executive summary in French in web-accessible HTML5 format;
    3. A written final report in English in web-accessible HTML5 format;
    4. A written final report in French in web-accessible HTML5 format;
    5. All of the above files (#1–4) must also be submitted in PDF/A format, but LAC does not require these to be web accessible;
    6. All final reports must include a full description of the methodology used and all applicable appendices within the same digital file;
    7. Where relevant, English and French research data must be sent in two different files, in CSV (Comma Separated Value) format, (which almost any database software can export).

    The Public Opinion Research Contract Regulations (sections 2 and 3) set out the required contents of a POR written report. For more information, please see the POR Submission Instructions.

  • How does the Directive on Open Government apply to POR?

    The Directive on Open Government states, under section 6:

    6. Requirements

    The departmental Information Management Senior Official is responsible for the following:

    6.1 Maximizing the release of Government of Canada open data (structured data) and open information (unstructured documents and multi-media assets) under an open and unrestrictive license designated by the Treasury Board of Canada Secretariat as outlined in Appendix B.

    6.2 Ensuring that open data and open information is released in accessible and reusable formats via Government of Canada websites and services designated by the Treasury Board of Canada Secretariat. […]

    Under Appendix B:

    Appendix B: Mandatory Release of Government Information

    […]

    Open Data:

    All data resources of business value held by Government of Canada departments are to be open by default and released as open data unless subject to valid exceptions, such as ownership, security, privacy, and confidentiality, as determined by the department. The Treasury Board of Canada Secretariat will support departments in the development of their decision-making and approval processes with regard to legal and policy issues by providing a release criteria checklist and other guidance tools.

    In accordance with the Directive, LAC no longer accepts proprietary digital files formats of any type, which includes multimedia files used in conducting a POR project (e.g., digital video files; where relevant, please send storyboards instead). File types that are not accepted include SPSS data, DOCX, XLSX, PPTX, etc.

  • I’ve heard that all POR must now be “web accessible.” What does that mean?

    Section 3.1 of the Standard on Web Accessibility states that the Government of Canada has adopted the Web Content Accessibility Guidelines 2.0 (“WCAG 2.0”). WCAG 2.0 provides guidelines to ensure web content is “…accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these.”

    The Standard on Web Accessibility, section 6.1.1, states that all public-facing web resources provided through Government of Canada websites and web applications must meet all five WCAG 2.0 conformance requirements. Further, the Standard on Web Accessibility, section 2.2, states that the responsibility for web accessibility rests with the department “that is accountable for the (POR) content.” For this reason, all POR submitted to LAC must be submitted in accessible formats.

  • How do I ensure that my POR is compliant with the Standard on Web Accessibility?

    The Standard on Web Accessibility, section 2.2, states that the responsibility for web accessibility rests with the department accountable for the (POR) content. For this reason, LAC cannot give technical guidance on this matter.

    In practice, compliance is usually accomplished by publishing all public-facing web resources through your departmental web services unit. Any policy or technical questions on the Standard on Web Accessibility should be directed to your departmental Web Standards Centre of Expertise or the Treasury Board of Canada Secretariat’s Information Management Division or Web Standards Office:

    Web Standards Office
    Chief Information Officer Branch
    Treasury Board of Canada Secretariat
    Ottawa ON K1A 0R5
    E-mail: webstandards@tbs-sct.gc.ca

    Information Management Division
    Chief Information Officer Branch
    Treasury Board of Canada Secretariat
    8th Floor, 270 Albert Street
    Ottawa, ON K1A 0R5
    Email: im-gi@tbs-sct.gc.ca
    Toll-free: 1-877-636-0656
    Fax: 613-946-9342
    TTY: 613-957-9090 (Treasury Board of Canada Secretariat)

  • My POR includes data. Can LAC host my data?

    Yes. Where relevant, research data should be sent to LAC in CSV format (Comma Separated Value).

    In accordance with the Directive on Open Government, section 6, LAC does not accept or provide access to proprietary data file formats of any type (e.g., SPSS).

    For more information, please see the POR Submission Instructions.

  • LAC hosts my POR dataset, but I would also like it to be available on Open Data Portal. How do I do that?

    Departments submitting POR to LAC may also be interested in having their data hosted at the Government of Canada Open Data Portal. See the instructions on how to submit your dataset to Open Data Portal.

  • What is the maximum file size that I can upload to the POR website?

    The LAC POR website can accept submission up to 200 megabytes in total data size. If you are unable to submit to LAC because of this data limit, please contact us.

  • I’ve sent my POR to LAC. Do I also need to send it to the Library of Parliament?

    No. Upon submission of your POR through the LAC POR Portal (this website), a copy of your POR project is simultaneously sent to the Library of Parliament on your behalf.

  • My POR deadline is approaching, and my POR isn’t ready for final submission. Should I submit a draft copy to LAC so I don’t miss my deadline?

    No. Please do not submit POR projects that are not yet finalized or that are missing any components, as these will not be approved by LAC.

    If your POR deadline is approaching and your POR is not ready for submission, please contact us for instructions.

  • When will the POR project that I submitted to LAC be accepted and approved? How will I know?

    Upon submission of your POR to LAC, an acknowledgement will be automatically sent to the indicated contact person. This acknowledgement is not a submission approval. Notification of the approval of your submitted POR will be sent in a subsequent email once your POR has been verified. We will also notify the Public Opinion Research Directorate at Public Services and Procurement Canada once your POR has been received and approved. Your approval email will include hyperlinks to your POR project on the LAC POR website.

    For more information, please see the POR Submission Instructions.

  • I’m submitting a POR project from a federal organization that is not required to do so under the Financial Administration Act. I therefore don’t have a POR project number. What do I do?

    LAC is pleased to accept POR projects for publication and for transparency purposes from federal organizations that are not obligated to do so under legislation.

    Please submit your POR according to the POR Submission Instructions through the POR website’s "Submit a report" page, omitting the POR project number.

  • Can I make changes to my POR projects after I’ve submitted them to LAC?

    No. LAC cannot make administrative changes of any kind to submitted POR projects. Please carefully review your finalized POR projects to ensure that all requirements are met prior to submission.

    Please do not submit POR projects that are not yet finalized or that are missing any components.

  • Once my POR has been submitted to LAC, how long does it take to make it available on LAC’s POR website?

    POR is a high priority for LAC. POR projects are processed and available through the LAC POR website’s “Find a report” function within 5 to 10 business days.

    If 10 business days have passed from the date of submission and you cannot find your POR in our catalogue, please contact us.

  • Our department wants to coordinate the live release of our POR at LAC with an important departmental media event. Can LAC do this?

    Yes. Please contact us to make arrangements.

Locating and accessing POR projects at LAC

  • What is included in this site? What is not included in this site?

    This website publishes and provides access to POR projects that were submitted to LAC electronically and that were contracted by Government of Canada organizations as of August 1, 2006.

    This website does not include the following resources:

    • POR published prior to August 1, 2006 (see the question in this FAQ on how to access earlier POR projects in print)
    • Research that is conducted internally by Government of Canada organizations (which are not technically POR projects)
    • Syndicated studies or surveys (which are not technically POR projects, as these are subscription services and are not done exclusively for the Government of Canada).
    • POR projects prepared for federal organizations that fall outside the definition of a “department” (as defined in section 2 of the Financial Administration Act) will be present in the POR collection only if the federal organization has chosen to proactively submit to LAC
  • I submitted my POR to LAC but cannot find it in the website’s catalogue, and/or LAC’s bibliographic record for my POR is incorrect or incomplete. Whom do I contact for help?

    Contact us for assistance in locating the POR project in question. Please include the POR project name, the name of the original contact person, the submitting federal organization name, and the POR number of the project. for assistance in locating the POR project in question. Please include the POR project name, the name of the original contact person, the submitting federal organization name, and the POR number of the project.

  • How do I obtain copies of POR that are available only in print, and/or were published before the LAC POR website came into existence (August 1, 2006)?

    POR projects that were published only in print and/or prior to August 1, 2006, are not available for consultation on the LAC POR website, but bibliographic records can be located through AMICUS:

    Further assistance in retrieving POR projects in print form is also available:

    Library and Archives Canada
    General Reference
    395 Wellington Street
    Ottawa ON K1A 0N4
    Telephone: 613-996-5115 or 1-866-578-7777 (toll free in Canada and the U.S.)
    Fax: 819-997-7019

  • I’ve checked the LAC POR website and AMICUS but cannot locate the POR that interests me. What can I do?

    Contact us for assistance in locating the POR project in question. for assistance in locating the POR project in question.

    If a POR project has not been submitted to LAC and is therefore not accessible through our POR website, information on, or copies of, that project can be obtained from the Communications unit of the federal organization that contracted that research.

    Contact information for all Government of Canada organizations is available at GCdirectory.

  • I ran a search for a particular POR, but the final report is only available in one official language! How do I get a report in the other official language?

    Federal organizations were not required to submit bilingual POR final reports to LAC until August 14, 2014 (when the Procedures for the Management of Public Opinion Research came into force).

    LAC makes accessible all of the POR written reports that it receives. Federal organizations that have not submitted a bilingual POR written report to LAC must produce a copy in an official language upon official written request from a member of the public, as per the Official Languages Act, Part IV (e.g., section 27).

    Requests for a POR written report in one of the official languages of Canada should be directed to the Communications unit of the department that contracted that research and submitted the POR to LAC.

    Contact information for all Government of Canada departments and agencies is available at GCdirectory.

Public and media relations

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