Genealogy and Family History

Welcome to a great place to research your family History!

How to Begin

Most Requested Records

What You Can Do

Visit Us

Library and Archives Canada's Genealogy Services consultation room is located on the 3rd floor at 395 Wellington in downtown Ottawa, Ontario. It is closed on statutory holidays

Day Service hours Opening hours
Monday 10:00 a.m. to 3:00 p.m. 8:00 a.m. to 11:00 p.m.
Tuesday 10:00 a.m. to 3:00 p.m. 8:00 a.m. to 11:00 p.m.
Wednesday 10:00 a.m. to 3:00 p.m. 8:00 a.m. to 11:00 p.m
Thursday 10:00 a.m. to 3:00 p.m. 8:00 a.m. to 11:00 p.m.
Friday 10:00 a.m. to 3:00 p.m. 8:00 a.m. to 11:00 p.m.
Saturday/Sunday No service 10:00 a.m. to 6:00 p.m.

You will find:

  • research tools such as census indexes, atlases, reference books and finding aids
  • computers providing access to the Internet, collection catalogue and Library and Archives Canada (LAC) genealogical databases; and
  • free wireless Internet access.

The staff members of the Genealogy Services help users make the most of the LAC collection and provide:

  • the opportunity to consult with a professional;
  • tips and advice on how to conduct genealogical research using different types of records and publications in various formats;
  • help in using research tools;
  • help in consulting specialized genealogical databases;
  • referrals to other special LAC collections

Contact Us

If you have a question, comment or suggestion about our services, our webpages, programs, partnerships, etc., you can contact us at cgc-ccg@bac-lac.gc.ca. Please include your full name and where you live.

For genealogical inquiries or to book an appointment with a genealogy specialist, please use online form.

For your convenience, you may book appointments of up to 30 minutes with a LAC genealogy specialist. These appointments can take place:

  • in person at 395 Wellington Street, in Ottawa;
  • by telephone; or
  • via Skype (Download Freeware).

Please use the Question text box in this form to request your appointment. Include the following information:

  • your question
  • a preferred date and time
  • a preferred method (on-site appointment, Skype, or telephone)
  • your telephone number (in case we have trouble reaching you via Skype or email)
  • your Skype name (if you are choosing a Skype appointment)

LAC staff is available by appointment to assist you in your research. However, we are unable to do your family tree or conduct extensive research on your behalf.

Address:
Genealogy Services
Library and Archives Canada
395 Wellington Street
Ottawa, ON  K1A 0N4
CANADA

Telephone:
Local calls: 613-996-5115 ​(select 1+6)
Toll-free number: 1-866-578-7777 (select 1+6) (Canada and the United States)
(10:00-16:00 EST, Monday-Friday, except statutory holidays)

TTY: 613-992-6969 or 1 866 299-1699

Fax: 613-995-6274