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Client services

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In Person

395 Wellington Street, Ottawa, Ontario
Registration Desk (Ground Floor) 
Hours of Operation: (Eastern Standard Time)
Monday to Friday: 9:00 a.m. to 4:00 p.m. 
For more information about other services with different hours of operation, consult Visit Us


613-996-5115 or 1-866-578-7777 (toll-free in Canada and the US)
TTY: 613-992-6969 or 1-866-299-1699 (toll-free in Canada)



Mailing Address

Library and Archives Canada
395 Wellington Street
Ottawa, ON K1A 0N4
Administrative Centre
Library and Archives Canada
550, boul. de la Cité
Gatineau, QC J8T 0A7

Library and Archives Canada Services

Media Relations

Telephone:  819-994-4589

System Availability 

The System Availability page provides important up-to-date information for AMICUS users and Library and Archives Canada's website maintenance schedule.


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Locate an Employee

To locate the telephone number, fax and mailing address of specific Library and Archives Canada employees, you can look up their names in the Government of Canada Employee Directory.

See Also