Contact Us

General Inquiries and Frequently Asked Questions (FAQs)

Telephone: 613-996-5115 or 1-866-578-7777 (toll-free in Canada and the United States)

TTY: 613-992-6969 or 1-866-299-1699 (toll-free in Canada)

Fax:   613-995-6274

Online Inquiries and FAQs

Client services: Online forms

Telephone Numbers and Contact Information

  Branch/Department

  Contact Information

  Access to Information, Privacy and Personnel Records (ATIP and PR)

Telephone: 613-996-5115 (Select 1 for English, Select 5 for ATIP and PR) or 

 1-866-578-7777 (toll-free in Canada and the United States)

Fax: 613-992-9350 (access or privacy request for restricted archival or operational records)

Fax: 613-947-8456 (personnel files of former civilian federal employees or military service files of former members of the Canadian Armed Forces)

  Cataloguing in Publication (CIP)

Telephone: 819-994-6881

  Commissionaire @ 395 Wellington

Telephone: 613-995-8665;

  Copyright Bureau

Telephone: 819-934-8331

Fax: 819-997-9766

  Events and Exhibitions

Telephone: 613-996-5115 or 1-866-578-7777 (toll-free in Canada and the United States)
(Select 1 for English, Select 2 for Events and Exhibitions)

TTY: 613-992-6969 or 1-866-299-1699 (toll-free in Canada)

Fax:    613-995-6274

  Friends of Library and Archives Canada

Telephone: 613-992-8304

  Genealogy and Family History

Telephone: 613-996-5115 or 1-866-578-7777 (toll-free in Canada and the United States)
(Select 1 for English, Select 6 for Genealogy)


TTY: 613-992-6969 or 1-866-299-1699 (toll-free in Canada)

Fax:    613-995-6274

 

  Gifts and Exchanges

Telephone: 819-934-5793

  ISBN/ISMN

Telephone: 819-994-6872

  ISSN

Telephone: 819-994-6895

  Legal Deposit

Telephone: 819-997-9565

  Mail Room at 395 Wellington Street

Telephone: 613-995-2736

  Media Relations

Telephone: 819-994-4589

Email: BAC.Media.LAC@canada.ca

  Reference Services (Ask Us a Question form)

Telephone: 613-996-5115  or 1-866-578-7777 (toll-free in Canada and the United States)
(Select 1 for English, Select 8 for Reference Desk)

TTY: 613-992-6969 or 1-866-299-1699 (toll-free in Canada)
 
Fax:    613-995-6274
 

  Shipping and Receiving

Telephone: 613-992-3406

  Theses Canada

Telephone: 819-953-6221

Locate an Employee

To locate the telephone number, fax and mailing address of specific Library and Archives Canada employees, you can look up their names in the Government of Canada Employee Directory.

Mailing Address

Library and Archives Canada
395 Wellington Street
Ottawa, ON K1A 0N4
CANADA


Administrative Centre
Library and Archives Canada
550, boul. de la Cité
Gatineau, QC J8T 0A7
CANADA

See also: Public Services A-Z

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