Service and Opening Hours

We are currently renovating our public spaces at 395 Wellington Street in Ottawa. From January 12 to February 9, 2018, inclusive, access to public rooms will be affected.

Please note that staff will be working at service points according to the regular schedule; however, the opening hours of rooms will be modified to accommodate the renovation work. For more information, please see Temporary change in opening hours in Ottawa.

Day​ Service hours​​
​Monday ​6:00 a.m. to 11:00 p.m.
Tuesday​ ​6:00 a.m. to 11:00 p.m.
Wednesday​ ​6:00 a.m. to 11:00 p.m.
Thursday​ ​6:00 a.m. to 11:00 p.m.
Friday​ ​6:00 a.m. to 11:00 p.m.
Saturday and Sunday​ 10:00 a.m. to 6:00 p.m.

Statutory holidays

​No service
Day​ Service hours​​
​Monday ​9:00 a.m. to 4:00 p.m.
Tuesday​ ​9:00 a.m. to 4:00 p.m.
Wednesday​ ​9:00 a.m. to 4:00 p.m.
Thursday​ ​9:00 a.m. to 4:00 p.m.
Friday​ ​9:00 a.m. to 4:00 p.m.
Saturday and Sunday​ No service

Statutory holidays

​No service
Day Service hours​​​ Opening hours
Monday ​10:00 a.m. to 3:00 p.m. ​8:00 a.m. to 11:00 p.m.
Tuesday​ ​10:00 a.m. to 3:00 p.m. ​8:00 a.m. to 11:00 p.m.
Wednesday​ ​10:00 a.m. to 3:00 p.m. ​8:00 a.m. to 11:00 p.m.
Thursday​​ ​10:00 a.m. to 3:00 p.m. ​8:00 a.m. to 11:00 p.m.
Friday​ ​10:00 a.m. to 3:00 p.m. ​8:00 a.m. to 11:00 p.m.
Saturday and Sunday​​ ​No service 10:00 a.m. to 6:00 p.m.
Statutory holidays ​No service ​No service
Day Service hours​​​ Opening hours
Monday 9:00 a.m. to 4:00 p.m. ​8:00 a.m. to 11:00 p.m.
Tuesday​ 10:00 a.m. to 5:00 p.m. ​8:00 a.m. to 11:00 p.m.
Wednesday​ 9:00 a.m. to 4:00 p.m. ​8:00 a.m. to 11:00 p.m.
Thursday​​ ​10:00 a.m. to 5:00 p.m. ​8:00 a.m. to 11:00 p.m.
Friday​ 9:00 a.m. to 4:00 p.m. ​8:00 a.m. to 11:00 p.m.
Saturday

10:00 a.m. to 4:00 p.m.

(limited service – see note below)

10:00 a.m. to 6:00 p.m.
Sunday No service 10:00 a.m. to 6:00 p.m.
Statutory holidays ​No service ​No service

Microforms reader-printers/scanners, use of your own photographic camera to copy certain documents and access to the material in your locker are the services available. Lockers can be reserved at the service desk of the Textual Documents Consultation Room during service hours from Monday to Friday.

Day Service hours​​​ Opening hours
Monday ​10:00 a.m. to 3:00 p.m. ​8:00 a.m. to 8:00 p.m.
Tuesday​ ​10:00 a.m. to 3:00 p.m. 8:00 a.m. to 8:00 p.m.
Wednesday​ ​10:00 a.m. to 3:00 p.m. 8:00 a.m. to 8:00 p.m.
Thursday​​ ​10:00 a.m. to 3:00 p.m. 8:00 a.m. to 8:00 p.m.
Friday​ ​10:00 a.m. to 3:00 p.m. ​8:00 a.m. to 8:00 p.m.
Saturday and Sunday​​ ​No service 10:00 a.m. to 2:00 p.m.
Statutory holidays ​No service ​No service
Day Service hours​​​ Opening hours
Monday 9:00 a.m. to 4:00 p.m. 9:00 a.m. to 4:00 p.m.
Tuesday​ ​10:00 a.m. to 5:00 p.m. ​​10:00 a.m. to 5:00 p.m.
Wednesday​ 9:00 a.m. to 4:00 p.m. 9:00 a.m. to 4:00 p.m.
Thursday​​ ​10:00 a.m. to 5:00 p.m. ​10:00 a.m. to 5:00 p.m.
Friday​ 9:00 a.m. to 4:00 p.m. 9:00 a.m. to 4:00 p.m.
Saturday and Sunday​​ ​No service No service
Statutory holidays ​No service ​No service
Days Service hours​​​ Opening hours
Monday and Tuesday ​By appointment By appointment 
Wednesday ​9:00 a.m. to 4:00 p.m. ​9:00 a.m. to 4:00 p.m.
Thursday and Friday ​By appointment ​By appointment
Saturday and Sunday​​ ​No service No service 
Statutory holidays ​No service ​No service

An answering machine is available for messages at all times

Days Service hours​​​ Opening hours
Monday 9:00 a.m. to 4:00 p.m. ​9:00 a.m. to 4:00 p.m.
Tuesday​ ​​10:00 a.m. to 5:00 p.m. ​10:00 a.m. to 5:00 p.m.
Wednesday​ ​9:00 a.m. to 4:00 p.m. 9:00 a.m. to 4:00 p.m.
Thursday​​ ​10:00 a.m. to 5:00 p.m. ​10:00 a.m. to 5:00 p.m.
Friday​ 9:00 a.m. to 4:00 p.m. 9:00 a.m. to 4:00 p.m.
Saturday and Sunday​​ ​No service No service 
Statutory holidays ​No service ​No service
Holiday 2017 2018
New Year's Day Sunday, January 1 Monday, January 1
Good Friday Friday, April 14 Friday, March 30
Easter Monday Monday, April 17 Monday, April 2
Victoria Day Monday, May 22 Monday, May 21
Canada Day * Saturday, July 1 Monday, July 2
Civic Holiday (BC, MB, NS, ON) Monday, August 7 Monday, August 6
Labour Day Monday, September 4 Monday, September 3
Thanksgiving Day Monday, October 9 Monday, October 8
Remembrance Day Saturday, November 11 Monday, November 12
Christmas Day Monday, December 25 Tuesday, December 25
Boxing Day Tuesday, December 26 Wednesday, December 26

*The Holidays Act stipulates that when July 1 is a Sunday, Canada Day is observed on July 2.

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